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possible computer emergency

  1. #1
    Join Date
    May 2017
    Location
    'Stuck inside the Midwest with the LA blues again'
    Posts
    696

    possible computer emergency

    Today I've been getting messages popping up on the screen saying my Hotmail password was changed, my Yahoo password was changed, and the email recovery info was changed.


    The top of the box says WINDOWS SCRIPT HOST, underneath says HACKED! and then this info.
    I went into both accounts and changed passwords, and don't know what else to do.
    There are multiple red/blue/green boxes at the bottom of the screen that these messages are coming from.

    Might anyone have info/advice?

  2. #2
    Join Date
    Oct 2016
    Location
    Rochester, NY
    Posts
    1,306
    Looks like you need some serious tech support. Do not, under any circumstances click on any links that come with this message, or call any numbers attached to this. You may need to bring it in to a reputable repair place to get it cleaned out. Who is your security/anti virus with? You may be able to call them and have them go in remotely. Some tech Places like Best Buy have service techs than can go in remotely to fix the problem.

    Good luck
    I am trying to find myself. Have you seen me anywhere?

  3. #3
    Join Date
    Sep 2017
    Location
    Albuquerque NM
    Posts
    647
    I agree. Whatever you do, don't click on any links they are providing.

    I got a message a week or so ago saying my twitter account had been hacked. I hate twitter so I couldn't care less, but that account was hacked by some Russians years ago. The longer I looked at it, the less legitimate it seemed. There was the little bluebird twitter symbol, but the page didn't look very professional.

    I didn't do anything, didn't change anything, and I haven't heard another word.
    What kills a skunk is the publicity it gives itself. ~Abraham Lincoln

  4. #4
    Join Date
    Jun 2014
    Location
    Connecticut USA
    Posts
    6,845
    Sounds phishy to me. Agree that you need to get it cleaned out. You will have to change your passwords again when you do. Sorry you have this problem, Janice.

  5. #5
    Join Date
    Oct 2017
    Location
    Illinois --- the state everyone is leaving
    Posts
    41
    Going forward, I hope you have a security package on your PC (such as Norton), and that the first thing you do after signing into your computer is to run your security software to check for updates. You should also be running a scan of your files daily (which can be scheduled within the security package).
    There are just too many people using computers who are not using security software, or who don't update it every day.
    Just think.... The world was built by the lowest bidder.

  6. #6
    Join Date
    Sep 2014
    Location
    Albuquerque, New Mexico USA
    Posts
    8,031
    I agree with all the above. You need to have it professionally looked at.

  7. #7
    Join Date
    Jul 2013
    Location
    London
    Posts
    628
    First thing that I would try would be to restore
    my PC to an earlier date, that usually gets rid
    of stuff like this.

    In windows 10 the restore is in Administrator tools.

    Mike.
    A Scot Living in England.

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