@Oldeagle66 Me and DH feel for you.

What gets me is the VA will call ONCE, and then you get a silly letter in the mail that says they have made "repeated" attempts to contact you.
Right. They have left ONE message with the main VA number on your phone and I can't understand a word of the rapid fire garbled message that lets me know who they are, what they want, and what is their extension number? Each one calls as if they are the ONLY one calling from the VA.
Last week DH went for his q6 month macular degeneration appt on Tuesday. He got a letter on Friday reminding him to come to his macular degeneration appt that was back on Tuesday.
Elon Musk would have a hey day saving billions in paper at the VA : on the CYA letters produced and the pharmacy inserts alone!
I have a standing order to get my knee x rayed. Am afraid to drive 20 miles and "just show up" like they told me at the CBOC; with my luck I show up and the radiology dept is shut down due to a water leak...