https://news.yahoo.com/22-000-colorado-residents-prevented-182144252.html
Caroline Downey
Thu, September 1, 2022 at 11:21 AM
Xcel Energy, an electric provider based in Colorado, prevented 22,000 people from using their thermostats on Tuesday due to an “energy emergency.”
Tuesday was a particularly hot day in the state, with temperatures reaching the nineties.
Colorado resident Tony Talarico told the Denver Channel that he was met with an “energy emergency” alert when he tried to cool down his partner’s house. “I mean, it was 90 out, and it was right during the peak period,” Talarico said. “It was hot.”
“Normally, when we see a message like that, we’re able to override it,” he continued. “In this case, we weren’t. So, our thermostat was locked in at 78 or 79.” Other Xcel users reported on social media that they also were unable to turn up the air conditioning.
The affected Xcel customers had signed up for program with the company that entitled them to $100 enrollment credit and $25 annually in exchange for forfeiting some control over their thermostats.
“It’s a voluntary program. Let’s remember that this is something that customers choose to be a part of based on the incentives,” Emmett Romine, vice president of customer solutions and innovation at Xcel, told the Channel.
Does not seem worth the credits to give access to LOCK you out of using your own SMART thermostat
Caroline Downey
Thu, September 1, 2022 at 11:21 AM
Xcel Energy, an electric provider based in Colorado, prevented 22,000 people from using their thermostats on Tuesday due to an “energy emergency.”
Tuesday was a particularly hot day in the state, with temperatures reaching the nineties.
Colorado resident Tony Talarico told the Denver Channel that he was met with an “energy emergency” alert when he tried to cool down his partner’s house. “I mean, it was 90 out, and it was right during the peak period,” Talarico said. “It was hot.”
“Normally, when we see a message like that, we’re able to override it,” he continued. “In this case, we weren’t. So, our thermostat was locked in at 78 or 79.” Other Xcel users reported on social media that they also were unable to turn up the air conditioning.
The affected Xcel customers had signed up for program with the company that entitled them to $100 enrollment credit and $25 annually in exchange for forfeiting some control over their thermostats.
“It’s a voluntary program. Let’s remember that this is something that customers choose to be a part of based on the incentives,” Emmett Romine, vice president of customer solutions and innovation at Xcel, told the Channel.
Does not seem worth the credits to give access to LOCK you out of using your own SMART thermostat