Auto Insurance ID Card Overdue

I never received my car insurance card for the March to September term. Try to get someone on the weekend...

Also my bank's automated phone teller was on the fritz again, just when I want to get the bottom lines on my accounts for the month.
 

I don't have a cell phone or printer. I did call the company and requested I be mailed my insurance ID card. The question is really the reason they weren't mailed to me as usual.
 


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