A motorist who found himself one penny short for his fuel has lashed out at
Morrisons for threatening to take it further.
Huddersfield businessman Asif Tanvir says he pumped £10 of fuel at the firm's
Waterloo store on Friday.
But when he got to the till with his £10 note he was told it was £10.01. The 53-year-old was less than impressed when the cashier refused to let him off the penny owed. He was shocked to be told he would be written up as a default payment meaning if he didn't return to pay the debt legal action could be taken against him.
He summoned a manager who also refused to write it off but said she would pay the penny for him on this occasion.
Nevertheless Mr Tanvir said he was furious at the Bradford based retailer's behaviour, which he said delayed him and other customer unnecessarily. "It's pathetic," he fumed. I said to the cashier, that you're holding me back, writing down my details over a penny. I asked for a manager and she read me the riot act and said they couldn't write it off but then said on this occasion I will pay it for you.
But Morrisons with all its millions in profit should have a few pennies available for this kind of situation. The way they handled it and didn't use their discretion was astounding. It was horrendous - Morrisons should hang their heads in shame.
https://www.examinerlive.co.uk/news...rrisons-branded-pathetic-petty-after-20463521
For those unaware, Morrisons are the UK's 4th largest supermarket company. In the financial year 2019/20 ending on February 2, 2020, Morrisons generated a turnover of 17.5 billion pounds. (That's almost US $24Billion.)