Charm and confidence, some people have it.

Confidence is one trait I admire most in a person, and how they carry themselves, not slumping or shuffling along; able to state their position without being rude or offensive, but at the same time, not becoming overbearing.
Well put. My mother-in-law could do things like ask the neighbors to quit making so much noise (because the baby was sleeping) and do it so sweetly it was like she was giving them a compliment. Maybe part of it is assuming the best of the other person. I do know that if you like people in general they tend to like you back, which gives you confidence in turn. It's a nice circular thing.
 
Babies need to learn to sleep no matter the conditions. Controlling the neighbors' actions is not a solution, IMO. Usually, anyway. The world doesn't go quiet for baby.
 
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