Trade
Well-known Member
The day before yesterday I must have mistakenly hit some button that said "make this your home page". Instead of teying to figure out how to change it back, I hate windows 10 because everything is a pain in the butt to figure out, I decided to take the lazy way out and just do a system restore. This was the first time I've done this on my current computer that I bought last December. It turned out to be a big mistake. It took an hour and a half to run through system restore and when it was done my computer would not boot up. I got the "Blue Screen of Death". So I called Dell support. After about 1/2 hour with the first heavily accented dude he determined that it was not a hardware problem, but a software problem and transfered me to some other heavenly accented dude who told me that the one year warrently that comes with Dell computers only covers hardware, not software. So right aawy he tries to sell me a $269 plan that covers both hardware and software issues. Well I only paid $349 for the computer so I said what do you have for less? And then he tries to sell me a one year software plan for $169. Well still about 1/2 of what the computer cost me so I asked him how much for a one time fix. He tells me $129. By now I'm pretty pissed that Dell has sold me a computer that crashes the first time I try to run system restore. So I said I'll have to think about it. As soon as I said that he went into the high pressure sales mode, I guess because that's how he makes his daily bread, by commisions. So I just cut him off in mid spiel and said "Thank you, I'll think about it and get back to you if I decide to go that route" and hung up.
Then I started tapping the F12 key while I was trying to boot it up and I found what I call, "The Nuclear Option". I had done this once before about 10 years ago on my old Dell desktop. What it does it wipe everything out and return your computer to the same state as it was when you first take it out of the box. I lost a lot of stuff since the last time I had backed up to my external hard drive was back in December when I got rid of my old laptop and bought this one. And I had to set everything back up from scratch, which I am still in the process of. But at least I had the satisfaction of not having to pay Dell $129 bucks.
Then I started tapping the F12 key while I was trying to boot it up and I found what I call, "The Nuclear Option". I had done this once before about 10 years ago on my old Dell desktop. What it does it wipe everything out and return your computer to the same state as it was when you first take it out of the box. I lost a lot of stuff since the last time I had backed up to my external hard drive was back in December when I got rid of my old laptop and bought this one. And I had to set everything back up from scratch, which I am still in the process of. But at least I had the satisfaction of not having to pay Dell $129 bucks.