debodun
SF VIP
- Location
- way upstate in New York, USA
I was recently diagnosed with mild sleep apnea. My doctor said I should get the CPAP equipment from a certain medical supply company. I told her I wanted to check with my insurance first to see what companies were in the "network". She became very defensive and said that any insurance should cover that. I did call my insurance and they gave me a list (3) of their network providers.
A few days later I received a phone call from a medical equipment company that said everything was "all set". Apparently my doctor went ahead and it with them after I told her I want to consult with my insurance. I told them that they were not on the list of my insurance providers and that I had been informed that if I went "out of network" I could incur substantial financial penalties. All the phone rep said is "What is your address so we can send the equipment".
I feel like I am being forced to accept medical supplies that my insurance won't cover. Is it normal for doctors to do this? What can I do?
A few days later I received a phone call from a medical equipment company that said everything was "all set". Apparently my doctor went ahead and it with them after I told her I want to consult with my insurance. I told them that they were not on the list of my insurance providers and that I had been informed that if I went "out of network" I could incur substantial financial penalties. All the phone rep said is "What is your address so we can send the equipment".
I feel like I am being forced to accept medical supplies that my insurance won't cover. Is it normal for doctors to do this? What can I do?