Bobw235
Senior Member
- Location
- Massachusetts
Just back from a very disappointing experience at an American Red Cross blood drive. For years I've been donating blood through Mass. General Hospital (well over 50 pints), after I got tired of how I was treated by the Red Cross. Today I gave them another shot and actually walked out without donating. I had an appointment and 40 minutes later I was still waiting to be called. They were playing loud rock music on a local radio station, which made my BP rise the longer I sat. Finally got up (with my wife who was to donate with me) and walked out, telling the woman at check in that we couldn't wait anymore. When I left there were three people waiting to take blood, but only one person screening donors. The most pathetic, inefficient operation I've seen in a long time. I love to give blood and know how important it is, especially before a holiday, but I have a limit to my patience. I'm going to give my feedback to someone in the organization. They need to know this is not conducive to a good experience.