Frustrating phone call

O

ohioboy

Well-known Member
Location
Ohio
"Hello, you have reached XXXX Bank, please choose from the following menu".

1. If you are calling to order a new card, press 1. NO.
2. If you calling to dispute a charge, press 2. NO.
3. I you are calling to get credit protection, press 3. NO
4. If you are calling to increase your credit line, press 4. NO
5. If you are calling because you are so damn stupid to expect to get a live agent, press 5. YES.

Finally, my #.
 
Yeah, trying to connect with a "live" person is becoming increasingly difficult. It seems that a person has to go through several automated options, before they can finally press a digit to connect to a real person.....and then, the wait can be quite lengthy as the few actual people are probably several calls behind. Chalk it up as yet another "side effect" of this virus, as many companies have lost a lot of employees, and many of those remaining are working from home.
 
ohioboy said:
"Hello, you have reached XXXX Bank, please choose from the following menu".

1. If you are calling to order a new card, press 1. NO.
2. If you calling to dispute a charge, press 2. NO.
3. I you are calling to get credit protection, press 3. NO
4. If you are calling to increase your credit line, press 4. NO
5. If you are calling because you are so damn stupid to expect to get a live agent, press 5. YES.

Finally, my #.
Click to expand...
Haha...how true.

When this happens, I just press "0", at the get-go, to bypass listening to all t-h-a-t, and it usually works.
 
My husband works from home for a credit card company since Covid. One night it was past his time to get off the phone so I walked into the room to ask him why he was still working. I forgot they had just put cameras in.

He was in a video meeting with his boss as I walked in, in my nightie. Thank heavens I had my nightie on, 😂. I heard her say (thank heaven it was a woman) well, there’s your wife, we had better finish up. 😳. OPS. 😂
 
Last edited:
A few days ago, I called my credit card company regarding my balance. A live person actually answered the phone; I was shocked! It reminded me of this one:
There was a knock on my door this past Sunday morning.
I opened it to find a young, well-dressed man standing there who said: "Hello sir, I'm a Jehovah's Witness."
I said "Come in and sit down."
I offered him a fresh cup of coffee and asked, "What do you want to talk about?"
He said, "Beats the hell out of me, I've never gotten this far before."
 
ohioboy said:
"Hello, you have reached XXXX Bank, please choose from the following menu".

1. If you are calling to order a new card, press 1. NO.
2. If you calling to dispute a charge, press 2. NO.
3. I you are calling to get credit protection, press 3. NO
4. If you are calling to increase your credit line, press 4. NO
5. If you are calling because you are so damn stupid to expect to get a live agent, press 5. YES.

Finally, my #.
Click to expand...
phone1.jpg
You can't press one for the money, two for the show on my phone. It simply cuts you off if you try.
 
This won't help for everything but there are quite a few numbers on the site that might put you in contact with a live person sooner. It's called GetHuman.com There are many companies there that will call you back, if you leave your number. Not wonderful but it beats listening to that awful background music that so many companies play. Here's a search I did for reaching a customer service rep faster.
Maybe something from these will help some of you. They've worked for me in the past. Not every time but at least you'll have options.
 
You must log in or register to reply here.
Back
Top