Colleen
Senior Member
- Location
- Pennsylvania
On Tuesday, I had a doctor's appointment. It was my 6 months "review" of meds, etc. Nothing serious. I went to the front desk and registered and the gal asked me for my insurance card. She took it and was gone for about 10 minutes. I wondered what was going on. She came back finally with their office manager and I was told that my doctor is no longer in-network! What!!??? My hubby had just been there in January and it was covered by our insurance.
The office manager had been on the phone with our insurance (Humana) to confirm non-coverage. I was dumb-founded! We've had Humana for years and have always had excellent coverage by them with no problems. I went home and called Humana and they confirmed that the Group of doctor's did not renew their contract so my PCP was no longer covered. Wouldn't you have thought Humana would have notified us??
So, I spent that day getting us enrolled in a different insurance that I know is primarily accepted here in PA and this area. Good thing I didn't have anything major to see my doctor about.
Anyone else ever have this happen to them??
The office manager had been on the phone with our insurance (Humana) to confirm non-coverage. I was dumb-founded! We've had Humana for years and have always had excellent coverage by them with no problems. I went home and called Humana and they confirmed that the Group of doctor's did not renew their contract so my PCP was no longer covered. Wouldn't you have thought Humana would have notified us??
So, I spent that day getting us enrolled in a different insurance that I know is primarily accepted here in PA and this area. Good thing I didn't have anything major to see my doctor about.
Anyone else ever have this happen to them??