Have You Ever Been Nailed With Recurring Charges?

[Lon]

Am I the only one dumb enough to sign on for a web service at low one month trial basis, not read the small print and then get hit with larger recurring monthly charge? I was able to cancel and get a refund, but still, I should have read the small print.

 

[ClassicRockr]

Back in '09, when we signed up for a 6-month discount for our tv cable service, we completely forgot that on the 7th month, the cable charge would be at it's normal cost. My wife almost went nuts when we got our cable bill in and seen how much it was on that 7th month. Unfortunately, the cable service never let us know the cable cost was going up to it's normal cost on the 7th month. No warning, no nothing.

So, what do we do nowadays for "reminders"..........use Sticky Notes quite a bit.

 

[Grumpy Ol' Man]

We, too, have that issue with our cable/internet provider. For the past three or four years, we've had "one-year contracts". At the end of the "discount" period, our bill skyrockets. I call them and ask to be put through to the "loyalty" department. I have a competitor's web site up on my laptop with cost for similar services. They recognize we've been a customer of theirs since 1999 and have never been late paying a monthly invoice. I have yet to have problems with them reducing our "new" costs down to where the existing ones are. The past December, they even offered me a one-year at less than we had been paying. Of course, that was after I'd had a phone-tussel with a customer service person who could not speak understandable English and did not want to pass me through to the loyalty folks.

It's absurd!! They market low cost plans to "new" subscribers, while jacking up the prices for we who have been faithful customers for years. But, it seems as if that is the way business is done in a number of industries today.