I Got 2 Packages Delivered Yesterday. Both To The Wrong Apartment! Go Delivery!

[Remy]

I'm not a super frequent online buyer but I do buy. Yesterday my Amazon book order was at my door. When I looked at the delivery e mail with the picture they attach, it was not my front door. The picture had a doormat with a cat on it. So apparently those good cat people brought it to my door. Thank you cat people.

Then I had been looking for my Chewy order. I got an e mail that it was delivered. No box. No picture in the e mail, so I call Chewy. She was very nice and could access the picture. Again, not my front door. Another doormat. I don't have one. She said they would sent a replacement. I decided to go look for my box and it was at the next building over, upstairs. Luckily the people had not arrived home and I felt like a theif taking my own box delivery. It was a bit heavy for me also but I got it to my apartment and called Chewy right away. It had been well under an hour but they said the Fedex shipping label had already been printed, it was on the way and I may keep it.

Feel kind of guilty but they were insistent I do not need to send it back. Since I feed my two and 4 ferals, I guess it will help. The door the box was had a wreath covering the apartment number but the one next to them is 111. My apartment number starts with a 1 but is, after that, no where near the next number of 111. Almost afraid to order anything right now.

 

[Jules]

You sure lucked out, Remy. TG they provided photos.

Yesterday I was reading local rants about poor delivery service. Wrong place. Thrown in the yard. Stickers saying the delivery had been attempted and no one was home; total lies. Sometime with carrier walked to the door with the sticker and no parcel; how lazy can some people get.

Ring doorbells are one of the best inventions ever.

 

[hollydolly]

The local next door APP has always got someone posting a picture of somebody else's front door, and asking if anyone recognises the door could they bring their parcel back..

 

[Remy]

You sure lucked out, Remy. TG they provided photos.

Yesterday I was reading local rants about poor delivery service. Wrong place. Thrown in the yard. Stickers saying the delivery had been attempted and no one was home; total lies. Sometime with carrier walked to the door with the sticker and no parcel; how lazy can some people get.

Ring doorbells are one of the best inventions ever.

Wow, I know the Chewy customer service lady stated "don't worry, it doesn't just happen to you." I cringe to think of the weeks ahead with all the deliveries. I agree with you on the Ring cameras. My neighbor in the townhouse across the parking lot from me has a camera in his front kitchen window. He says they had some packages disappear. And they get a lot of deliveries. Sometimes there are 3 or 4 boxes.

 

[Remy]

The local next door APP has always got someone pposting a picture of somebody else's front door, and asking if anyone recognises the door could they bring their parcel back..

That's awful. I've never had an experience like this. Seems it must be getting worse. Problem is not everyone is honest. You can hope most are but there are some...

 

[hollydolly]

Wow, I know the Chewy customer service lady stated "don't worry, it doesn't just happen to you." I cringe to think of the weeks ahead with all the deliveries. I agree with you on the Ring cameras. My neighbor in the townhouse across the parking lot from me has a camera in his front kitchen window. He says they had some packages disappear. And they get a lot of deliveries. Sometimes there are 3 or 4 boxes.

I have the Video Ring doorbell in fact I have 2... one on each door facing the road.. it still didn't stop a Box being stolen from my doorstep 2 Christmases ago ( and we live in a relatively crime free area ) ... fortunately we got a clear picture of him, and the police caught him, but it just shows if thieves are determined nothing will stop them , and what's worse is that for every item that's stolen the prices rise for the rest of us

 

[JaniceM]

I've had all kinds of negative experiences, but the dopiest was last year my Amazon page stated 'delivered- left on back porch.' The place where I lived at the time was an apartment building that DID NOT HAVE a back porch!! Fortunately, I managed to locate the package- outside someone else's apartment.

Currently, I'm waiting for a Fed-Ex delivery.. Google says sometimes they deliver on holidays, sometimes they don't..
I was woken up by a text alert at 6 a.m. this morning saying package was out for delivery. Upon checking the link, even now at noon, it still says the package is still on the vehicle at the Fed-Ex place.
I desperately need sleep, plus need to shower and do laundry.. if I do any of those things, that'd surely be when the package arrives and I wouldn't be able to hear the delivery guy. In contrast, if I spend the entire day sitting here with eyes drooping from tiredness, the package won't actually be out for delivery until tomorrow....

 

[CinnamonSugar]

I'm not a super frequent online buyer but I do buy. Yesterday my Amazon book order was at my door. When I looked at the delivery e mail with the picture they attach, it was not my front door. The picture had a doormat with a cat on it. So apparently those good cat people brought it to my door. Thank you cat people.

Then I had been looking for my Chewy order. I got an e mail that it was delivered. No box. No picture in the e mail, so I call Chewy. She was very nice and could access the picture. Again, not my front door. Another doormat. I don't have one. She said they would sent a replacement. I decided to go look for my box and it was at the next building over, upstairs. Luckily the people had not arrived home and I felt like a theif taking my own box delivery. It was a bit heavy for me also but I got it to my apartment and called Chewy right away. It had been well under an hour but they said the Fedex shipping label had already been printed, it was on the way and I may keep it.

Feel kind of guilty but they were insistent I do not need to send it back. Since I feed my two and 4 ferals, I guess it will help. The door the box was had a wreath covering the apartment number but the one next to them is 111. My apartment number starts with a 1 but is, after that, no where near the next number of 111. Almost afraid to order anything right now.

I feel for you, @Remy The neighborhood where I rented for my last job, ALL the streets had ‘Sylvan’ in their name. It was a nightmare for the poor delivery ppl. More than once I walked a pkg over a block or two.

 

[Remy]

What messes. I am grateful I got my packages unopened and unmolested. I'd have been upset if anything had been opened.

 

[Jules]

what's worse is that for every item that's stolen the prices rise for the rest of us

That’s the bottom line!!

 

[JaniceM]

I've had all kinds of negative experiences, but the dopiest was last year my Amazon page stated 'delivered- left on back porch.' The place where I lived at the time was an apartment building that DID NOT HAVE a back porch!! Fortunately, I managed to locate the package- outside someone else's apartment.

Currently, I'm waiting for a Fed-Ex delivery.. Google says sometimes they deliver on holidays, sometimes they don't..
I was woken up by a text alert at 6 a.m. this morning saying package was out for delivery. Upon checking the link, even now at noon, it still says the package is still on the vehicle at the Fed-Ex place.
I desperately need sleep, plus need to shower and do laundry.. if I do any of those things, that'd surely be when the package arrives and I wouldn't be able to hear the delivery guy. In contrast, if I spend the entire day sitting here with eyes drooping from tiredness, the package won't actually be out for delivery until tomorrow....

It's still listed as at the FedEx place.. but the guy just delivered it..

 

[Remy]

It's still listed as at the FedEx place.. but the guy just delivered it..

Good!

I'm assuming Chewy will use this as a tax write off since I did get the package. But I am getting an extra one. Not 100% sure though how it works.

 

[horseless carriage]

You sure lucked out, Remy. TG they provided photos.

Yesterday I was reading local rants about poor delivery service. Wrong place. Thrown in the yard. Stickers saying the delivery had been attempted and no one was home; total lies. Sometime with carrier walked to the door with the sticker and no parcel; how lazy can some people get.

Ring doorbells are one of the best inventions ever.

"Sometime with carrier walked to the door with the sticker and no parcel; how lazy can some people get."
Check out, if you can, the number of deliveries that a courier is expected to do in a day. The pressure that those drivers are put under, it's no wonder that mistakes are made. I'm not making excuses for the driver but if you can see what they are expected to do in a day you will know why there's mistakes and a high turnover rate of employment.

 

[JaniceM]

Good!

I'm assuming Chewy will use this as a tax write off since I did get the package. But I am getting an extra one. Not 100% sure though how it works.

I've never purchased from Chewy, but some companies will do that- let the customer keep something if there was some kind of mistake.

 

[Remy]

"Sometime with carrier walked to the door with the sticker and no parcel; how lazy can some people get."
Check out, if you can, the number of deliveries that a courier is expected to do in a day. The pressure that those drivers are put under, it's no wonder that mistakes are made. I'm not making excuses for the driver but if you can see what they are expected to do in a day you will know why there's mistakes and a high turnover rate of employment.

I absolutely believe it. It's more company pressure on employees and I'm sure those drivers don't have an easy job. Cold in the winter and hot in the summer also.

 

[Devi]

I've been ordering from Amazon since 1999, and have had a rare few delivery issues. Even then, it's not that Amazon didn't send the package; it's that it was not delivered correctly.

That said, Amazon is very good with replaced un-received items. Just as they are with returns for stuff that didn't work correctly. They make it pretty darned easy.