I received second bill for the same medical services

debodun

debodun

SF VIP
Location
way upstate in New York, USA
I received a medical bill for which I wrote a check and sent almost 2 weeks ago. Today I received another bill for the same services. I called the doctor's office and they said they never received the payment. I called the bank and indeed the check has not been cashed. What should I do?
 

Depend on size of payment. My bank charges a lot for cancelling a check. If it is a doctor you see regularly and a routine charge, I'd send second check. Then if first check turns up, you will have just paid a little in advance.
 

gennie said:
My bank charges a lot for cancelling a check
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Last I knew, mine did too. I would actually let the doctor office know that I did send it, and that now I want to wait to see if they receive it, delayed by the mail.
I don't see why a doctor office would not be willing to wait, at least another 2 weeks, in this situation.
 
I worked for a doctors office and I can tell you, billing systems are not the greatest. Being that the check has not been cashed, I would pay again and if they happen to cash the first check, I would request a refund.
 
Ladybj said:
I worked for a doctors office and I can tell you, billing systems are not the greatest. Being that the check has not been cashed, I would pay again and if they happen to cash the first check, I would request a refund.
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The best reply since you won't be out anything financially
 
When I mailed it, I dropped it in the outside mailbox at the post office since it was on a Sunday. That afternoon and into Monday, we had a 20 inch snowfall. I don't know what that would have to do with getting lost in the mail, but I stopped today when the window at the PO was open and asked. The clerk said because it wasn't a registered letter, there was no way to trace it.
 
debodun said:
When I mailed it, I dropped it in the outside mailbox at the post office since it was on a Sunday. That afternoon and into Monday, we had a 20 inch snowfall. I don't know what that would have to do with getting lost in the mail, but I stopped today when the window at the PO was open and asked. The clerk said because it wasn't a registered letter, there was no way to trace it.
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Since you were out why not stop in at your doctors office instead of the PO, pay the bill then do as ladybj suggested in post #6.
 
debodun said:
I'm not making a 60 mile round-trip just to plunk down $24.
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Without knowing the distance it was only a suggestion. The better suggestion was by ladybj in post #6. Actually I can't imagine paying a bill or invoice with a check. Everything we do is with a credit card at the time of service or with online banking. I like instant documentation when paying for something.
 
I agree with Knight. The easiest and most economical (and safest) way to pay for things like this is a debit or card. Instant documentation of payment. And you don't have to worry about a check of yours being out there falling into the wrong hands to be either "washed" or duplicated.

Deb, join the 21st century and get a debit card/credit card and save yourself a lot of grief and hassle.
 
The check I wrote in November cleared on December 30th. The one I wrote in December just cleared on January 15th. It's like a six week gap when I submit a check until the doctor's office cashes it. Now I have paid twice for the same service. I called yesterday and inquired about having the extra payment as a credit. Whomever I talked to said, "Can you hold?" and before I could say yes or no, she clicked off. I waited 10 minutes and she never came back. Sheessshh...
 


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