bobcat
Well-known Member
- Location
- Northern Calif
I am Fed Up with FedEx and a host of other lousy companies.
I spent $120 to send 3 small boxes to a destination.
They've been sitting in one spot for 4 days with no movement.
I filed a case number that is supposed to get a response within 24 hrs, but I got nothing.
I have called twice, and the first rep told me she would see that the packages would get delivered today.
The day is nearly over and they are not even out for delivery.
The second rep I spoke to moments ago (Nearly brain dead), says he knows nothing except that the tracking will be updated when it moves.
I requested to speak to someone higher up, and he says there is no one else who can help with it, after which I conveyed my thoughts of that idiotic policy.
It seems we have come to expect incompetence and abysmal service from the majority of companies we deal with anymore.
All you get is a chatbot that can only tell you what you already know, and even if you are persistent and lucky enough to get some degree of life form on the other end, they are little more than cannon fodder.
Alas, I am left to work on the "smacker phone", but I need to make sure the smack button is made of Titanium because I am dead certain that plastic just won't take the abuse. (Sorry for the vent)
I spent $120 to send 3 small boxes to a destination.
They've been sitting in one spot for 4 days with no movement.
I filed a case number that is supposed to get a response within 24 hrs, but I got nothing.
I have called twice, and the first rep told me she would see that the packages would get delivered today.
The day is nearly over and they are not even out for delivery.
The second rep I spoke to moments ago (Nearly brain dead), says he knows nothing except that the tracking will be updated when it moves.
I requested to speak to someone higher up, and he says there is no one else who can help with it, after which I conveyed my thoughts of that idiotic policy.
It seems we have come to expect incompetence and abysmal service from the majority of companies we deal with anymore.
All you get is a chatbot that can only tell you what you already know, and even if you are persistent and lucky enough to get some degree of life form on the other end, they are little more than cannon fodder.
Alas, I am left to work on the "smacker phone", but I need to make sure the smack button is made of Titanium because I am dead certain that plastic just won't take the abuse. (Sorry for the vent)