A health care insurance company is using a contractor to challenge a hospital bill for a ER visit/one night stay. The patient had an accident at home and is now getting letters implying a third party, not the patient should pay for the bill. The only other third party is the home owner's insurance policy. The patient is wordy and inarticulate at times and I think the narrative is an accident from negligence. It was/is a common problem for seniors but at their home.
I've heard of contractors or consultants reviewing bills but never directing their efforts directly at the patient's homeowners policy, I've heard of auto insurance being billed but not homeowners for household incidents. What's next home owners paying claims for someone cutting themselves with a kitchen knife? They're also questioning a battery of tests(per doctors) which could be nothing but coding errors but that's not the direction the company and letters are heading.
Has anyone received a letter from a third party consultant implying or telling the patient they need to pay more or all of the bill on seemingly routine procedures and insurance claims?
I've heard of contractors or consultants reviewing bills but never directing their efforts directly at the patient's homeowners policy, I've heard of auto insurance being billed but not homeowners for household incidents. What's next home owners paying claims for someone cutting themselves with a kitchen knife? They're also questioning a battery of tests(per doctors) which could be nothing but coding errors but that's not the direction the company and letters are heading.
Has anyone received a letter from a third party consultant implying or telling the patient they need to pay more or all of the bill on seemingly routine procedures and insurance claims?