Most large chain pharmacies are short-staffed, and the pharmacists are overburdened. The only pharmacy that has enough help is the small, privately owned one that I use on occasion. I'd prefer to use them all the time, but the larger pharmacies usually have better prices. In fact, a while ago, when I went there to fill a new prescription, the owner told me to go to CVS because "they have deeper pockets," meaning he couldn't meet their price. I thought that was kind and considerate of him. He could've just filled that prescription and said nothing, all the while knowing that I could have paid less elsewhere.