Random Access use of Hard Disk

I

imp

Senior Member
Windows 7 Home Premium. Just found that a part of the hard disk may be used for RAM purposes. My question is: Does delete of Temporary Internet Files also delete that portion used on hard disk?

REASON I ask: Lately, lots of strange, sudden "stoppages" are happening. For example, my image processor, servimg.com will now not open on first try, instead an "official" notification appears demanding that I call some telephone number. That window cannot be closed, and servimg remains unusable. At that point, if I shut off the PC, re-start it, servimg then works normally, no problems.

Can a variety of malware remain in RAM on the hard disk, thus rendering such occurrence possible? Thanks for any help, opinions. imp
 
The computer has physical RAM, while a portion of he hard drive is the page file, or "virtual Memory". From what you describe you might have malware alright, but more likely residing somewhere in the Windows program files.

you should clear all your browser cache, You can try clearing the page file by following the instructions in the following link:

https://support.microsoft.com/en-us/kb/314834
 
tnthomas said:
The computer has physical RAM, while a portion of he hard drive is the page file, or "virtual Memory". From what you describe you might have malware alright, but more likely residing somewhere in the Windows program files.

you should clear all your browser cache, You can try clearing the page file by following the instructions in the following link:

https://support.microsoft.com/en-us/kb/314834
Click to expand...

Thanks! I need more understanding, sorry to say. Still do not know what is meant by "browser cache", much less how to clear it, or when. I have my settings such that the "Temporary Internet Files", which I presume to be the RAM, are deleted upon exiting session. If I view them, they are always empty, with very rare exception of one or two cookies remaining. imp
 
I'm on my iPad at the moment so using the on-screen keyboard is cumbersome, and makes for slow response. But, if you google "clear browser cache" for the web browser you are using(internet Explorer, Firefox, Chome or...). And follow those directions you should be good to go.
 
Will try, report back tomorrow. More flack you proly don't need! Thanks, guy! imp
 
Picture of Locked-up PC

Here is a pic of my computer screen awhile ago, the login to Servimg.com bloc ked, and that screen immovable, cannot close it or move it. This has to be something phony, does it not? Would you call that phone number? I tried reporting it to servimg but there is no way to contact them that I could find. imp

 
imp said:
Here is a pic of my computer screen awhile ago, the login to Servimg.com bloc ked, and that screen immovable, cannot close it or move it. This has to be something phony, does it not? Would you call that phone number? I tried reporting it to servimg but there is no way to contact them that I could find. imp

Click to expand...

A scam, but one that is scary. DO NOT call that number. It's an attempt to get you to fork over your credit card. Have had it pop up on my Mac once in a while. It's generated from some website you visited.
 
Grateful to you, Bob! I've had worse, this one's annoying, but defeatable by shutting off the PC momentarily. Next time going on, however, maybe the next day, it reappears on first try. How, why, no clue. imp
 
If you are still having trouble Imp, restore your computer
to anearlier date, preferably the day before your problem
appeared.

If your trouble persists, open your machine in "Safe Mode"
with networking, this will allow you to get on the internet
for more help.

After doing this, go to the "Bleeping Computer" forum and
register, it is free to join.

Look around the virus area, there are lots solutions there.

Find a small programme called "Rkill", it is for stopping things
like the one you have.

Then find "Malwarebytes", the free version, it is good enough.

Good Luck.

Mike.
 
AZ Jim said:
No. I have been using home computers since '96 and have gotten pretty savvy about what I'll click on.
Click to expand...

I understand what you're saying. In my case, this thing only presents itself when I attempt to open my image storage site. If I click login, then real quick jump down and close the new page attempting to get in, I can thwart it. Otherwise, shut off PC, restart, the thing never presents a second time. No other sites used show it up. imp
 
Mike said:
If you are still having trouble Imp, restore your computer
to anearlier date, preferably the day before your problem
appeared.

If your trouble persists, open your machine in "Safe Mode"
with networking, this will allow you to get on the internet
for more help.

After doing this, go to the "Bleeping Computer" forum and
register, it is free to join.

Look around the virus area, there are lots solutions there.

Find a small programme called "Rkill", it is for stopping things
like the one you have.

Then find "Malwarebytes", the free version, it is good enough.

Good Luck.

Mike.
Click to expand...

Thank you Mike! I was hoping I might catch your attention. imp
 
AZ Jim said:
It's in your registry. You need to follow what I said before by using that link. Mike is right you can restore to an earlier date.
Click to expand...

Did not know simply restoring would get rid of it. Have restored many times in past due to lock-up by the "FBI" virus, forget it's name, FBI official site calls it out as a fraud. imp
 
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