Reinstalling Browser

officerripley

Senior Member
Location
Porlock, Calif
Has anyone here on SF reinstalled the Chrome (or any other) browser? I'm having freezes happen while using Chrome--sometimes hitting CTRL-ALT-DEL gets it going again; sometimes not--and I've tried several times doing the Reset-&-Clean-Up thing but still get the freezes. You lose your bookmarks if you uninstall and reinstall but I *think* I've got it figured out how to save the bookmarks and get 'em back after the reinstall but am still nervous. Anybody ever done this?
 

Chet

Senior Member
Location
PA, USA
I get freezes but it's the HP PC itself. I unfreeze by clicking on a blank area.
You can transfer your bookmarks to a different browser from their menu.
Have you installed FF or MS Edge and does it freeze there?
 

RFW

Certified Night Owl
Location
United States
If you've already tried reset and clean up, I don't know if uninstalling will help much but might be worth a try. If you have Sync on, it backups your settings and bookmarks automatically but you can also export them locally.

I would suggest you disable all extensions and see if it freezes again. If so, it might be due to a conflict with other software. If it's started happening only recently, look at what you last installed before that and try uninstalling it as well.

It could also be hardware related. While browsing with Chrome, open Task Manager, click Performance tab, keep an eye on CPU, Memory, and all disk drives and see if they ever go above 90% for more than 5 seconds. Report back to me and I'll see what I can do.
 

Chris P Bacon

Well-known Member
Location
Cuenca Ecuador
If you have a Gmail account, your bookmarks and such should be saved to the cloud. I don't think that you'd lose them. You can try this site - https://ninite.com/ to get a new browser or a new version of Chrome. Just check the boxes of what you want and they will download into an EXE file that you can run and it will install them automatically for you without any junk or spyware. Easy peasy! That way you could also try Firefox or another browser as well to see if the problem only happens with Chrome. Does the freezing seem to happen randomly or only on a certain site? I'm just curious. This link - https://www.hellotech.com/guide/for/how-to-export-save-import-bookmarks-in-chrome will tell you how to export your bookmarks and import them into a new browser. It's not hard but it can be intimidating the first time you do it.
 

IFortuna

Member
Location
Texas
Has anyone here on SF reinstalled the Chrome (or any other) browser? I'm having freezes happen while using Chrome--sometimes hitting CTRL-ALT-DEL gets it going again; sometimes not--and I've tried several times doing the Reset-&-Clean-Up thing but still get the freezes. You lose your bookmarks if you uninstall and reinstall but I *think* I've got it figured out how to save the bookmarks and get 'em back after the reinstall but am still nervous. Anybody ever done this?
No. But this is a common problem with Chrome I have heard. I use Opera Browser from Norway. This is a great browser and I have had it for years with no problems in case you want to switch. Someone here should be able to help you though. :) If you have a thumb drive I think you can save the bookmarks on it.
 
Do end task as you have before,then

Clear Browsing Data​

This issue can also occur if you open too many tabs at once and Google Chrome is sort of overloaded. The best way to remove the excess data that can bog down Chrome is to clear the browsing data regularly. Follow these simple steps to do it;

Step 1: Open Chrome on your computer and then click on the three dots at the top right corner.

Step 2: Click on "More" and then click "Clear Browsing Data". You can also use the "Ctrl + Shift + Delete" keyboard shortcut

Step 3: Click on the "Advanced" tab and then select the items you would like to remove and click on "Clear Data."
 

officerripley

Senior Member
Location
Porlock, Calif
I get freezes but it's the HP PC itself. I unfreeze by clicking on a blank area.
You can transfer your bookmarks to a different browser from their menu.
Have you installed FF or MS Edge and does it freeze there?
Yeah, I have both Ff and Edge; don't use Edge much at all but do use Ff a lot but never have any freezes with either one.
If you've already tried reset and clean up, I don't know if uninstalling will help much but might be worth a try. If you have Sync on, it backups your settings and bookmarks automatically but you can also export them locally.

I would suggest you disable all extensions and see if it freezes again. If so, it might be due to a conflict with other software. If it's started happening only recently, look at what you last installed before that and try uninstalling it as well.

It could also be hardware related. While browsing with Chrome, open Task Manager, click Performance tab, keep an eye on CPU, Memory, and all disk drives and see if they ever go above 90% for more than 5 seconds. Report back to me and I'll see what I can do.
Okay, I'll try that & report back, thanks.
If you have a Gmail account, your bookmarks and such should be saved to the cloud. I don't think that you'd lose them. You can try this site - https://ninite.com/ to get a new browser or a new version of Chrome. Just check the boxes of what you want and they will download into an EXE file that you can run and it will install them automatically for you without any junk or spyware. Easy peasy! That way you could also try Firefox or another browser as well to see if the problem only happens with Chrome. Does the freezing seem to happen randomly or only on a certain site? I'm just curious. This link - https://www.hellotech.com/guide/for/how-to-export-save-import-bookmarks-in-chrome will tell you how to export your bookmarks and import them into a new browser. It's not hard but it can be intimidating the first time you do it.
I'll try that too, thanks. And the freezing does happen randomly. (Avast has been freezing once in a while too when I'm running a virus scan.)
Are you using 10 or 11? If 10 you may be trying to use an upgraded version of Chrome. Google may want to be ahead of the rush for compatibility with 11. You're going to see more problems as you go along. Sorry no help, then again I'm a Linux/Firefox advocate.
I'm running 10. And the latest (I think?) version of Chrome (97.0.4692.71-64 bit); just recently updated Chr but I was getting the freezes before too. Maybe I'll switch over to Edge & Ff only.
Try clearing your cache and browsing history. That can improve performance if there's a lot of data.
Is that the same as cookies? I do clear almost all cookies once a week.
No. But this is a common problem with Chrome I have heard. I use Opera Browser from Norway. This is a great browser and I have had it for years with no problems in case you want to switch. Someone here should be able to help you though. :) If you have a thumb drive I think you can save the bookmarks on it.
Thanks, maybe I'll try Opera; according to Google I can import Chr bkmarks to Opera...more and more it's starting to sound like it's maybe time to say buh-bye to Chrome. I know I can use gmail in Ff and Edge. Can you use gmail in Opera too, IFortuna? (Google doesn't list it as one you can but maybe?)
Do end task as you have before,then

Clear Browsing Data​

This issue can also occur if you open too many tabs at once and Google Chrome is sort of overloaded. The best way to remove the excess data that can bog down Chrome is to clear the browsing data regularly. Follow these simple steps to do it;

Step 1: Open Chrome on your computer and then click on the three dots at the top right corner.

Step 2: Click on "More" and then click "Clear Browsing Data". You can also use the "Ctrl + Shift + Delete" keyboard shortcut

Step 3: Click on the "Advanced" tab and then select the items you would like to remove and click on "Clear Data."
Is this the same as clearing cookies? Because some cookies I like to keep. (I know, it's not a good idea but...I'm lazy :LOL:.)
 

officerripley

Senior Member
Location
Porlock, Calif
If you've already tried reset and clean up, I don't know if uninstalling will help much but might be worth a try. If you have Sync on, it backups your settings and bookmarks automatically but you can also export them locally.

I would suggest you disable all extensions and see if it freezes again. If so, it might be due to a conflict with other software. If it's started happening only recently, look at what you last installed before that and try uninstalling it as well.

It could also be hardware related. While browsing with Chrome, open Task Manager, click Performance tab, keep an eye on CPU, Memory, and all disk drives and see if they ever go above 90% for more than 5 seconds. Report back to me and I'll see what I can do.
Okay, I just disabled all Chrome extensions--they were about 5 extensions 4 of which I didn't even know were enabled and an old Win7 scrollbar ext I had forgotten about. So maybe that'll help getting rid of them. Also I checked the performance in Task Mgr and the highest percentage was Memory which was 63%; does that sound ok?
 

Murrmurr

Well-known Member
If you've already tried reset and clean up, I don't know if uninstalling will help much but might be worth a try. If you have Sync on, it backups your settings and bookmarks automatically but you can also export them locally.

I would suggest you disable all extensions and see if it freezes again. If so, it might be due to a conflict with other software. If it's started happening only recently, look at what you last installed before that and try uninstalling it as well.

It could also be hardware related. While browsing with Chrome, open Task Manager, click Performance tab, keep an eye on CPU, Memory, and all disk drives and see if they ever go above 90% for more than 5 seconds. Report back to me and I'll see what I can do.
Yes!

(oh. never-mind. And good!)
 

RFW

Certified Night Owl
Location
United States
Okay, I just disabled all Chrome extensions--they were about 5 extensions 4 of which I didn't even know were enabled and an old Win7 scrollbar ext I had forgotten about. So maybe that'll help getting rid of them. Also I checked the performance in Task Mgr and the highest percentage was Memory which was 63%; does that sound ok?
That's perfectly fine. I think we can rule out hardware as the cause.
 

officerripley

Senior Member
Location
Porlock, Calif
No, you can clear browsing history and cached images and files in addition to clearing Cookies.

Left click three dots in upper right corner
Select: More tools -> Clear browsing data

Select
[X] Browsing history

[X]Cached images and files

[Clear data]
Okay, I just tried that and restarted Chrome; let's see what happens. (So far, disabling all the extensions didn't fix the problem)

BTW, thanks to all for all this help!
 

RFW

Certified Night Owl
Location
United States
Well, I think so, although it does happen sometimes when trying to run an Avast anti-virus scan, not as often though as with Chrome.
Out of curiosity, what's your computer's specs? Now that you mention Avast, it seems to indicate that the computer has a hard time operating while an intensive task is running in the background.
 

RFW

Certified Night Owl
Location
United States
By specs, do you mean: it's a Dell Laptop XPS 13 7390 running Win10 (64 bit), installed RAM 8.00 gig (7.79 usable); Processor is Intel i5.
Yes, although not the complete specs, I was able to look it up and find all of the specs. Could you look in the Task Manager, under Startup tab, and let me know how many programs are enabled and how many are under high startup impact?
 

oldpop

Member
I use Firefox but I have Chrome and Opera installed to use for issue comparisons. If Chrome has had a recent update it could cause issues on your computer. You could try the previous version to see if that clears it up. The first thing I do when trouble shooting is do a system reboot.
 

JustinCase

UNIX/Linux
I use Firefox but I have Chrome and Opera installed to use for issue comparisons. If Chrome has had a recent update it could cause issues on your computer. You could try the previous version to see if that clears it up. The first thing I do when trouble shooting is do a system reboot.
I think you're going to see a lot of compatibility problems going forward as MS forces the software vendors to upgrade to 11. They need to generate a reason for upgrading both hardware & software, it's all about money! Chromebooks with the Linux OS have probably hammered their bottom line.

It's a Win/Win for Linux users though. Any units manufactured before the release of 11 will be a dime a dozen on EBAY,,,etc. FOMO!!!
 

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