RadishRose
SF VIP
- Location
- Connecticut, USA
This. I never understood it either. Yes there are odd or hard to items online only but for stuff that can be easily bought in a store I want to see it, the box, how it was handled, damage etc. Along with seeing how it's actually made. Stunned of the quality of stuff I actually see that I researched online. I read onetime that Sears closed it's catalog business because the returns were too costly, especially with their satisfaction guaranteed warranty.
Ironic that Sears was sorta of the first online retailer with that catalog and now online competition is one of things that is killing them.
Funny you mention that the young people seem to prefer online. I recently read something that many college age kids don't know how to buy postage stamps because they are so used to to internet. Also makes me wonder exactly how profitable these online retailers are. Yes the sales are through the roof and several warehouses and distribution centers are cheaper than 100s of store but shipping/logistics are an expense.
Sidenote since bad drivers were mentioned today. I'm starting to see alot, I mean of alot of local delivery cargo vans making small package deliveries blocking/double parking the way an United Parcel truck would which is bs in itself.
I think I heard they're experimenting smaller package deliveries by using drones, in Europe....but this was awhile ago. Also, if the transport company has locker centers near you, you might pick up your package there, like on the way to or from work, etc.