Store And Restaurant Managers

ClassicRockr

ClassicRockr

Well-known Member
At Walmart, finding expired products on shelves, shopping carts and trash all over the parking lot. Mixed up inventory at Home Depot. Trashy parking lots of some restaurants and trash cans that are full-to-overflowing. Restrooms is some stores and restaurants trashy.

Every seen any of these things and seriously wonder about management? When customers have to tell an employee or management about a restroom or parking lot. And, of course a person has to think about the public that makes a restroom or parking lot look trashy. What kind of people are they and what do their homes look like outside and inside?

You are looking for a hose connection at Home Depot and the box that holds these connections is empty. Then you find out that somebody dumped the connections that you are looking for, into another box with a different connection.

Irritating, just plain irritating. However, I have seen managers that take very high pride in the way their store or restaurant looks inside and out.

My first thought, not one of these managers who seem not to care how their store or restaurant looks, never served in the military. The military, any of the branches, simply don't put up with messes.

I've been to "lighten up some" on how my department looked when I was employed. Whether it was at home or in the Navy, I was never told to "lighten up" on how clean and organized I was.​
 

For a more upscale shopping experience a good first step would be patronizing stores with better paid employees and more of them. Of course that'll mean dipping deeper into your own pocket when you get to the checkout stand. After all, those salaries have to be paid somehow.

Most businesses and customers understand the following to be true: "Low Price, High Quality, Fast Speed (or convenience). Your choice of any two."

Speed and quality include how well employees are paid, how wide a variety of products are offered, how quickly an employee will be available to manage customers' needs (including cleaning restrooms, restocking and reorganizing shelves and doing cart pickup in the parking lot).

Customers choose what is important to them. Price, quality or speed. Walmart shoppers choose price and speed/convenience (they can find everything under one roof). Ditto Home Depot shoppers. Nothing wrong with that, but it's a setup for disappointment to patronize those stores while expect the experience offered by Saks Fifth Avenue or a privately owned hardware store.
 
As I posted earlier,the wife and I shopped at Home Depot yesterday, great experience!! Salesman was super and had full knowledge and suggestions for all of his appliances..
 

StarSong said:
For a more upscale shopping experience a good first step would be patronizing stores with better paid employees and more of them. Of course that'll mean dipping deeper into your own pocket when you get to the checkout stand. After all, those salaries have to be paid somehow.

Most businesses and customers understand the following to be true: "Low Price, High Quality, Fast Speed (or convenience). Your choice of any two."

Speed and quality include how well employees are paid, how wide a variety of products are offered, how quickly an employee will be available to manage customers' needs (including cleaning restrooms, restocking and reorganizing shelves and doing cart pickup in the parking lot).

Customers choose what is important to them. Price, quality or speed. Walmart shoppers choose price and speed/convenience (they can find everything under one roof). Ditto Home Depot shoppers. Nothing wrong with that, but it's a setup for disappointment to patronize those stores while expect the experience offered by Saks Fifth Avenue or a privately owned hardware store.
Click to expand...

I agree.,

It all comes down to how much you are willing to pay for the products and services, Walmart or Worth Ave.

It also says quite a bit about the people tossing the trash in the parking lots, making a mess in the fitting rooms, bathrooms, etc...
 
K Mart was that way. It was like going to a second rate garage sale rather than an actual store. Merchandise on the floor that fell off of hangars, shoes that had two different sizes in one box, dust on top of several items etc. Of course, K Mart no longer exists around here and it didn't improve when Sears took it over (and Sears is almost a thing of the past too). I find it surprising that I have no complaints about the Wal Mart on my side of town but there is always a strong manager presence in the aisles. They placed large trash cans next to the grocery cart return places and that really cut down on trash in the parking lot.

I love Dominos pizza. The one I use has an older staff that is always present when younger staff is working and I've never had any problems. The older people have been working there for years so the turnover rate isn't very high and it really shows in the quality of the food and friendliness of the staff. My daughter won't use the same pizza franchise where she lives because the orders are always messed up, the food is questionable, sometimes the cleanliness is questionable and the presence of someone who is in the capacity of a manager does not exist. It's like play time for the ones who are working instead of an actual job.
 
A while back I posted a thread about a strange experience at Family Dollar.

https://www.seniorforums.com/showth...f-two-store-employees?highlight=Family+Dollar

btw I left a message at their toll free customer service line, but never heard from anyone.

So, the other day I went back intending to get a few cleaning products and also batteries. There was a different cashier.
Junky aisles, and in one aisle there was a pile of dirt and a broom - as if someone started to sweep but changed their mind. :rolleyes:

treeguy64 said:

treeguy64 said:
I would have walked out if the place was deserted, with nobody on the register. Family Dollar is a schlock organization, with filthy stores, in my town. Nobody cares about anything in there other than the price for knock-off goods from Asia. I'd sooner eat dirt than a single food item sold there. I bought a mop there, once, to clean one of my trucks. It broke in half after the first five minutes. Great quality, you betcha!
Click to expand...

Earth to AC: Time to vote with your feet.

I walked out without buying anything. Family Dollar, I am so done with you.
 
it all comes down to management--they dont care except for the pay check--a friend of mine works at at a school cafeteria --some of the people standing arround doing nothing and the others working their butts off --well the manager she is either on the phone with a friend or taking a nap
 
Must depend on where one is located. I've been, at one time or another, to all of the stores mentioned and although none are perfect, I've never seen any as described on here. Mostly polite clerks and cashiers, some brighter than others but overall, my experiences haven't been that bad.
 
DaveA said:
Must depend on where one is located. I've been, at one time or another, to all of the stores mentioned and although none are perfect, I've never seen any as described on here. Mostly polite clerks and cashiers, some brighter than others but overall, my experiences haven't been that bad.
Click to expand...

Along with the way clerks and cashiers are, this Thread is also about cleanliness and organization.

When I see a Host or waitress cleaning off a table and pushing any crud onto the floor and not sweeping it up, it can make me sick in the mind. When we look under a table and see crap on the floor, one word description.....YUK!

Also wonder why some people are very messy eaters.
 
District managers visit retail stores regularly to look at how the store manager is performing or at least they used to. Apparently some corporations don't give as much a damn as other corps.
 
Sometimes management knows a retailer is gonna go belly up. They don't give a rip about customer complaints - they're putting their energy where it counts>> looking for another job.
 
Last edited:
DaveA said:
Must depend on where one is located. I've been, at one time or another, to all of the stores mentioned and although none are perfect, I've never seen any as described on here. Mostly polite clerks and cashiers, some brighter than others but overall, my experiences haven't been that bad.
Click to expand...

Dave I know you spend a lot of time in Maine, have you ever been to the Walmart Supercenter right off Rte 302 in Windham? That is the best Walmart I've ever been in. The store is always clean and the people working there are more than cordial. My experiences with the people from Maine in general have been very good, they are usually very polite. That's part of the reason why we're looking to retire there.
 
RadishRose said:
They are. We used to vacation/camp in ME years ago. Everyone was very nice!
Click to expand...

I owned a lake house in NH for 16 years and got to know the people there quite well. For the most part they were nice, but I did notice a bit of resentment towards people from Mass. I never ran across that in Maine.
 
Compared to the restaurants here (Jacksonville, FL) that we frequent, all of the restaurants we went to in northeastern Colorado for a week, the ones THERE are very clean, organized and very friendly staff compared to here. Now, there are restaurants here there are top-notch, but they are in the Town Center, which is a very high-class area to shop and eat.

Nothing like having a meal, looking out a window and seeing the Rocky Mountains in the distance! So awesome!!
 
Falcon said:
The public is the messiest group in town !
Click to expand...

Pogo.jpg
 
You must log in or register to reply here.

Back
Top