fmdog44
Well-known Member
- Location
- Houston, Texas
After seeing several security warnings and I could not install the updates to fix them I got on the phone with Microsoft yesterday at 4:30PM. The tech took over my computer until around 8:50 PM when the final stages of the install/update was in progress. The tech said she could leave it to me at this point and I finished the process at 9:48 PM. She was very helpful and did 90% of the work. I was very pleased with how professional she was and after and today the computer is running without a single hitch. These days to receive such customer service is rare and very welcome.