officerripley
Well-known Member
- Location
- Porlock, Calif
I bought a new Kindle e-reader because, due to Amazon changes, the old one was no longer able to connect wirelessly to Amazon. So I removed the old one from my Amazon account, did a "factory reset" of the old Kindle (which supposedly removes the device itself from my Amazon account and removes all other stuff like available routers, etc. and it looked like it did), and then donated the old Kindle to a Little Free Library a few days ago.
Welp, I get up this morning and discover that the credit card Amazon uses for me to purchase Kindle books was used to buy a book at 3:00 a.m. this morning! The book got delivered to my new Kindle and it's one I've been thinking about buying anyway but I didn't buy it. So I closed down that credit card--and what a hassle since I had several auto pays set up on it--changed my Amazon password and reported the unauthorized charge to Amazon. So now I'm hassling back and forth with Amazon; I want them to open up an investigation about how if whoever got that old Kindle somehow figured out how to use it using my Amazon account. But of course, Amazon is saying I must have done the purchase since I have 3 other devices with the Kindle app, and I had the book in question in my Amazon shopping list anyway, so I or somebody else with access to the Kindle or other 3 devices (which are still in my possession) must have made the charge blah blah blah. But the damn book was purchased at 3:00 a.m. this morning! Neither I or Huzz were anywhere near the Kindle or other devices; we were both sound asleep! And even if somehow that credit card number was gotten, why would they just use it to buy a $12 Kindle book, they would've used it to buy a $2,000 tv or something online!
So I think it was somehow done through that old Kindle. So finally my advice: don't sell or give away old devices, even if they've been totally "wiped" of all accounts, etc., unless you know really well who it's going to; I know I never will again!
Welp, I get up this morning and discover that the credit card Amazon uses for me to purchase Kindle books was used to buy a book at 3:00 a.m. this morning! The book got delivered to my new Kindle and it's one I've been thinking about buying anyway but I didn't buy it. So I closed down that credit card--and what a hassle since I had several auto pays set up on it--changed my Amazon password and reported the unauthorized charge to Amazon. So now I'm hassling back and forth with Amazon; I want them to open up an investigation about how if whoever got that old Kindle somehow figured out how to use it using my Amazon account. But of course, Amazon is saying I must have done the purchase since I have 3 other devices with the Kindle app, and I had the book in question in my Amazon shopping list anyway, so I or somebody else with access to the Kindle or other 3 devices (which are still in my possession) must have made the charge blah blah blah. But the damn book was purchased at 3:00 a.m. this morning! Neither I or Huzz were anywhere near the Kindle or other devices; we were both sound asleep! And even if somehow that credit card number was gotten, why would they just use it to buy a $12 Kindle book, they would've used it to buy a $2,000 tv or something online!
So I think it was somehow done through that old Kindle. So finally my advice: don't sell or give away old devices, even if they've been totally "wiped" of all accounts, etc., unless you know really well who it's going to; I know I never will again!