First off, there is nothing wrong with a company using "Veteran Owned" to get more business.
But there IS something wrong when a company uses "Veteran Owned" to rip people off & make their customers feel OK about being ripped off because they are "Supporting Veterans."
I saw an ad for a coffee roaster business that said "Veteran owned" on each web page. I decided to give their coffee a try, even though their shipping charges and prices were a bit high. I like to support small business.
When the coffee arrived, it was terrible - stale, moldy & half of it contained the byproducts of coffee roasting, like the chaff - that has to be removed because it tastes very bitter. I contacted the company & was told that if I returned it, I would have to pay return shipping AND a restocking fee. (Yeah.....they re-sending coffee that has already been re-stocked many times; that's what I got.) I was also repeatedly reminded that they are a "Veteran Owned Company."
I replied, "OK; does that mean I should feel honored to be ripped off by you?"
Well, that did it. They got very angry with me & agreed to waive their "Restocking Fee" and they paid the return shipping.
They also said, "Please don't order from us again." (LOL).
I responded: "Oh, don't worry about that; I don't buy crap. And it's my duty to warn others."
But there IS something wrong when a company uses "Veteran Owned" to rip people off & make their customers feel OK about being ripped off because they are "Supporting Veterans."
I saw an ad for a coffee roaster business that said "Veteran owned" on each web page. I decided to give their coffee a try, even though their shipping charges and prices were a bit high. I like to support small business.
When the coffee arrived, it was terrible - stale, moldy & half of it contained the byproducts of coffee roasting, like the chaff - that has to be removed because it tastes very bitter. I contacted the company & was told that if I returned it, I would have to pay return shipping AND a restocking fee. (Yeah.....they re-sending coffee that has already been re-stocked many times; that's what I got.) I was also repeatedly reminded that they are a "Veteran Owned Company."
I replied, "OK; does that mean I should feel honored to be ripped off by you?"
Well, that did it. They got very angry with me & agreed to waive their "Restocking Fee" and they paid the return shipping.
They also said, "Please don't order from us again." (LOL).
I responded: "Oh, don't worry about that; I don't buy crap. And it's my duty to warn others."