What Do You Think of the Scan, Bag and Go Technology at the Supermarkets?

SeaBreeze

SeaBreeze

Endlessly Groovin'
Location
USA
Today for the first time I saw a display at my Kroger supermarket with these Scan, Bag and Go scanners. I looked up a little about them and saw that you still had to make a stop at the Self-Service checkout to pay, and you had to have a Kroger card to use the system.

Seems to me like too much trouble, to buy produce you have to scan the item, go to a scale that 'supposedly' has a bar code on it to scan your weight, etc. I guess if you could scan, bag and actually go walking out the door it would be a little better.

I don't even use the self-service registers unless I have one or two items and am paying cash, but usually I pay with checks at the grocery store. How about you, have you ever used this system? What are your thoughts on it?

 

I like the option myself. If I only have a few items and the lineups are crazy , you bet I’d rather scan my own items are move along. They work for me.
 
It reminds me of the smart cart idea where the cart kept a tally of what went into the cart.

I don't think that it would save me any time or be more convenient for me.
 

Keesha said:
I like the option myself. If I only have a few items and the lineups are crazy , you bet I’d rather scan my own items are move along. They work for me.
Click to expand...

Self-service registers..

If I have just a few things and paying with cash I like to use them. There's usually an employee close by if I need help and it beats waiting in a long line.
 
We've had it in our supermarkets for a very long time. I don't like them , simply because you still have to stop at a checkout, so by the time you've scanned everything before you put it in the trolley, then stop at the scanning checkout..it's just as quick if not quicker to do it the traditional way...
 
I've used the self serve checkout a couple of times at local grocery store when the other lines were too long
Once in awhile it becomes aggrevating when the item won't scan,or when I put my money in the slot,it spits back out
What annoys me is when the voice keeps saying'please take your items now' as I'm trying to put them back in my cart Sue
 
moviequeen1 said:
I've used the self serve checkout a couple of times at local grocery store when the other lines were too long
Once in awhile it becomes aggrevating when the item won't scan,or when I put my money in the slot,it spits back out
What annoys me is when the voice keeps saying 'please take your items now' as I'm trying to put them back in my cart Sue
Click to expand...
Yes the self service checkouts are a pita when they say things like, ''unidentifiable object in the scanning are''.. etc.. and often things won't scan so the assistant has to come and unlock it.. I agree..

However seabreeze is talking about the Scanning guns. First you register your CC or debit card, then You take the gun around with you and scan every item yourself as you take it off the shelf and before putting it in your basket, but then you still have to stand in a checkout queue to ensure everything is checked out on your Card.. very time consuming when it's supposed to be quick because they usually only have one dedicated Scanning checkout.. ..
 
I often use these self checkouts at our local Walmart, if I've just got a few small items. It's a lot faster than waiting in line if the regular checkouts are busy.
 
RadishRose said:
I'd give it a try, but don't you have to have a special app to do that?
Click to expand...

Yes, if you use a smartphone then you need a special app for that system, but it looked like they had scanners on a display for customers to use, so it appeared that a smartphone was not needed.

hollydolly said:
However seabreeze is talking about the Scanning guns. First you register your CC or debit card, then You take the gun around with you and scan every item yourself as you take it off the shelf and before putting it in your basket, but then you still have to stand in a checkout queue to ensure everything is checked out on your Card.. very time consuming when it's supposed to be quick because they usually only have one dedicated Scanning checkout.. ..
Click to expand...

Thanks Holly, yes I was talking about the scanning guns that you carry around the store with you as you shop.
 
Don M. said:
I often use these self checkouts at our local Walmart, if I've just got a few small items. It's a lot faster than waiting in line if the regular checkouts are busy.
Click to expand...


Dont know now about your Walmart, but we only have ONE checkout line with a real person, the rest are not used and loads of self check out. Sort sucks.
 
The one at the local Walmart grocery always squawks if I buy an OTC medication. An employee has to come over and check that I am over 18 years old. I am 84.
 
I use it rarely. Rather have a cashier do it. Late in the evening though, our store usually only has the scan and go open. The cashier manning the station will help if needed.
 
More and more customers are expected to be free help for these companies. Free bus help for the fast food places, free checkers and bag help for the grocery stores, free waitressing and payment from the sit-down restaurants, etc. I am tired of it. If I am paying for something or some service from a company or store, I should not be expected to be free help for them also.
 
Uptosnuff said:
More and more customers are expected to be free help for these companies. Free bus help for the fast food places, free checkers and bag help for the grocery stores, free waitressing and payment from the sit-down restaurants, etc. I am tired of it. If I am paying for something or some service from a company or store, I should not be expected to be free help for them also.
Click to expand...

Agree with this.
 
Too many non personal gadgets for me. I like humans interacting with my shopping.
 

You must log in or register to reply here.

Back
Top