debodun
SF VIP
- Location
- way upstate in New York, USA
I cashed two paper U.S. Savings Bonds in December 2019 at the local bank. When I received my 1099 from the bank, there was a lot more in box 3 than I had expected by their value on Treasury Direct. I called the bank and the agent said that according to their records, I cashed four bonds on that day. She also stated that the discrepancy it wasn't their problem and I'd have to take it up with the Treasury Department.
The teller I dealt with didn't seem to know what to do with paper bonds, even the bank manager didn't. They said to turn over the bonds to them and when they figured it out, they would credit my account, which apparently they did (my December statement showed a deposit on December 20th in the amount I know was correct for the 2 bonds). Other than that, I have no receipts or anything else in writing except the bond's serial numbers. The bank did not offer to give me a receipt or any other proof, which I thought odd.
I'm not sure what to do now, it's my word against the bank's. Any suggestions on how to proceed?
The teller I dealt with didn't seem to know what to do with paper bonds, even the bank manager didn't. They said to turn over the bonds to them and when they figured it out, they would credit my account, which apparently they did (my December statement showed a deposit on December 20th in the amount I know was correct for the 2 bonds). Other than that, I have no receipts or anything else in writing except the bond's serial numbers. The bank did not offer to give me a receipt or any other proof, which I thought odd.
I'm not sure what to do now, it's my word against the bank's. Any suggestions on how to proceed?