USPS.com Trouble

fmdog44

Well-known Member
Location
Houston, Texas
I was notified Tuesday's mail would be 3 pieces there was one. Wednesday's mail number was 7 only one arrived. I understand not all mail is pictured but these numbers are troubling. I just filed the issue with them so I'll wait for their response. Anybody else have issues?
 

I was notified Tuesday's mail would be 3 pieces there was one. Wednesday's mail number was 7 only one arrived. I understand not all mail is pictured but these numbers are troubling. I just filed the issue with them so I'll wait for their response. Anybody else have issues?
It happens occasionally.
When I first signed up, it mentioned mail that would arrive 'today;' now, it says the mail will arrive "soon."
Also, when I filed a couple of complaints in the past, they basically just said to be patient.
 
Informed Delivery? .. I just can't get excited if only 3 pieces of 'junk mail' show up when it will tell me 5 should be there. It happens all the time to me.
If expecting something important, then I would consider it a problem and complain. But normal everyday advertising and junk that fill up the mailbox ... never
And usually important mail is pictured.
 

I've had that happen and the next day the wayward items appear without notice or explanation.

I've been working at turning off all of my important mail in favor of online statements and email notifications.

The odd thing is the less mail I get the worse the service seems to become.

The USPS filled a great need in this country but now there are better options available to the average person.

It's time to wave goodbye to the mailman.

woman-walking-out-of-house-waving-to-mailman-delivering-mail-video-id574-24
 
I have nothing but good to say about USPS. I suspect there is a lot of variation between cities,, and from urban to suburban to rural. I’ve had Informed Delivery (ID) a few years and only had a piece not show up once. They handled my notification & follow up very courteously, tho the piece never appeared. My apt has a cluster of mailboxes for all 200 units, up a hill from my place and so I don’t have to push my walker up it for junk. The carrier for our place for the last couple of years is a very pleasant young woman, delivers at very predictable times & has to struggle with putting lots of heavy Az. boxes into the package locker or take them to the office . Staff in the local substations are great too. Also good results with package tracking. I pay bills on line but still like to keep paper documents, once having had a desktop die & take all my records & data with it. I guess I’ve been lucky, but I sure don’t want it to go away!
 
I really like Informed Delivery for the convenience so I don't have to go downstairs to the mailboxes if I don't have anything important coming. Now my boyfriend, who living in the country has trouble with mail not being there when they say it will be. Or his mail going to his neighbor's or him getting their mail. He is his local post office's worse nightmare! Always calling or going down there about the mail.
 
i am fine with the regular tracking. many times i am able to see what day something is going to arrive. here lately with the virus, their tracking information has become more vague. one time when i did not receive a package that had been sent, i used that lost item tracker. i felt that thing was useless. they did not even have a record of the tracking number.

they told me to contact that seller.
 
I really like Informed Delivery for the convenience so I don't have to go downstairs to the mailboxes if I don't have anything important coming. Now my boyfriend, who living in the country has trouble with mail not being there when they say it will be. Or his mail going to his neighbor's or him getting their mail. He is his local post office's worse nightmare! Always calling or going down there about the mail.

i hate when they deliver the mail to your neighbor. they delivered my medication there one day. hundreds of dollars worth of medication to my neighbor across the street. thankfully she was honest.
 
Over the past few years, our USPS service has been very good. Informed Delivery has been a great help in managing our trips to our post office box. We receive mail both at our physical address and a PO box. Thank you USPS!

USPS is not the problem for me
It's the podunk post office 25 mi south of the cabin that's the problem
I've taken to calling them, asking if said item is actually in our PO box

One time we recv'd notice a yarn spinning tool had arrived
My wife was ecstatic
We drove the 50 mi round trip to get it
Wasn't there
No little yellow card in the box
Showed 'em what was on my phone
They'd given it to someone else
They called 'em, told 'em to bring it back

Another time, a check of a substantial amount was in the mail
Went in
I wasn't there
The postmaster retrieved it from an adjacent box
I was livid
The culprit said 'Oh well, my bad'
The conversation became rather heated
 
Their online package tracking is useless!!!
So is the mail tracking. We get a number of pieces with no identification so when you try to track them you can't because it asks for the name of the sender. Lost cause. It gives you the option to receive a phone call or email regarding your complaint. When you choose phone call you get an email.
 
I have nothing but good to say about USPS.

Today experience: Amazon tracking didn't mention which delivery service it was using this time, but it was kinda clear when I noticed the little USPS mail truck in the parking lot.
I'd checked the tracking info, and it said "delivered on back porch." This is an apartment complex- there are no back porches!!! :mad:

So I went around the building- without bothering to put on shoes- and found the package in front of another apartment. Fortunately I was able to grab it and take it home before anybody stole it. The label said 'Heavy' and geez was it ever!!!

It was clearly marked with my apartment number, so there was no excuse for this. I probably should have waited by the truck to confront the delivery person, but didn't bother.
 
Perhaps we have just been lucky, judging from all the complaints about the Post Office that I've heard over the years, but we have had very good service from the Post Office for decades. Occasionally we do receive something that belongs to a neighbor, or a neighbor gets something of ours. But zero mistakes is practically impossible, so I really can't complain.

When we were first at our previous house, our mailman was Melvin. He couldn't have been nicer, knew most of the children on the street by name, and tolerated the kids "helping" him by pushing his little cart along the sidewalk. We were upset when he said his request for transfer to the post office in his own neighbor had finally come through. But he was replaced by Victoria who also couldn't have been nicer and was just as good at the job as Melvin was.

If possible, you should get to know your service people. Knowing Victoria saved me considerable hassle when my wife was out of town and I found a note in the mailbox telling me there registered mail awaiting her signature at the post office. I went there to sign for it, but the clerk said, "I don't think you're trying to pull a fast one here, but you don't look like a Molly." So, I asked if Victoria was there, and when she came to the counter she said, "Yeah, that's him," and I got the mail without further delay. We used to give her a lot of old TV scripts (printed on one side, blank on the other) which she gave to her daughter's pre-school for the kids to use as scrap paper.

The UPS guy at that house, Salvador, was also terrific. He even remembered what I drove, having seen it parked in front of the house all the time when I was "on hiatus" (that is, unemployed between shows). One day when I was on our street but a block south of the house, I saw the UPS truck coming toward me. Salvador started blowing his horn and waving at me to stop. So we stopped with the driver's windows facing each other, Salvador in his UPS truck and me in my van, and he handed me a package. Good for me because I got it; good for Salvador because he got rid of it.

I could, but won't, go on.
 


Back
Top