Colleen
Senior Member
- Location
- Pennsylvania
Latest update: This morning I contacted our insurance company because we've been waiting for their "blessing" (authorization) so hubby could get an injection in his left knee. The Ortho doc wanted that done before he goes in for TKR on his right knee on Friday. The insurance told me there is no request for that injection, so someone didn't follow through. No surprise there. I also asked if they had an updated authorization for the TKR on the 27th which was moved from the 30th. Again...no paperwork! I know from working with surgeons, that an approval for the 30th doesn't mean it will be paid for if it's been changed to the 27th! I contacted the gal at the hospital that schedules and had to leave a message telling her that our insurance will not pay for his TKR on the 27th if there isn't an authorization approved. I'm waiting for her call back. OY VEY!!!