SeaRaven
New Member
- Location
- Seacoast of NH
My very elderly mother called an 800 number looking for dental insurance (which she forgot she already had).
The CSR decides to sign mom up for a medicare supplement which mom already has! Mom is ALREADY FULLY INSURED BY MEDICARE AND HER SUPPLEMENT. This new "FakeCo" becomes her one-and-only insurance and has high copays/ deductibles. No bills are being sent to her REAL insurers and mom's not saying a word but she's writing checks for OOP expenses. Six months later a rehab facility finally says "FAKECO says your mother goes home today" What?? Who's FAKECO??
We are now 4 months into unraveling a tangled mess of bills, statements and unusual charges for ER, inpatient stays, meds, surgeries, X-rays, lab, rehab, physical therapy, and ambulance rides. Fraud Investigators for FAKECO are dragging their feet so I filled out a 10 page complaint to my state's Insurance commission. The state called me, I will need to send more documents and may need to testify at a hearing. A nightmare!
Has this happened to anyone? Did it finally get straightened out?
The CSR decides to sign mom up for a medicare supplement which mom already has! Mom is ALREADY FULLY INSURED BY MEDICARE AND HER SUPPLEMENT. This new "FakeCo" becomes her one-and-only insurance and has high copays/ deductibles. No bills are being sent to her REAL insurers and mom's not saying a word but she's writing checks for OOP expenses. Six months later a rehab facility finally says "FAKECO says your mother goes home today" What?? Who's FAKECO??
We are now 4 months into unraveling a tangled mess of bills, statements and unusual charges for ER, inpatient stays, meds, surgeries, X-rays, lab, rehab, physical therapy, and ambulance rides. Fraud Investigators for FAKECO are dragging their feet so I filled out a 10 page complaint to my state's Insurance commission. The state called me, I will need to send more documents and may need to testify at a hearing. A nightmare!
Has this happened to anyone? Did it finally get straightened out?