At least you got an apology of sorts, something the younger generation seems to have trouble with. It must hurt their self-esteem.I didn't understand "My bad" for awhile. I kept thinking I wasn't hearing something right...what did he say? Oh, I get it now. An apology of sorts. Stupid.
Last week I got a bill for$1997, from the people doing our home restoration. My insurance company had already sent them $1498, for the total cost excluding the $1000 deductible I had already sent. So I called and was connected to Jennifer in accounting who, after trying to convince me I needed to pay that, finally realized something didn't add up and said she thought she knew what had happened and would call back. A few minutes later the phone rang and I hear her excited vocal fry saying, "I was right!" She went on and on about how right she had been and even repeated, "I'm so proud of myself for getting it right." I never did get an apology.