PS/2 devices are 'old school' basic devices which any computer with PS/2 ports would have no trouble recognizing. Perhaps the keyboard driver is corrupt, here's an article: https://www.makeuseof.com/fix-print-screen-not-working/
What happened to "plug & play"?
When I tried that it said "You have the latest drivers".
I don't know. I just remember that it wasn't always that easy. Good luck!
For common components that's usually the case. Something like a printer usually requires separate installation of drivers.
OK, scratch one possibility off the troubleshooting list.
Which browser are you using?
Firefox 105.0.3
But when I put the HP keyboard back, it was okay. If the system was frozen, they wouldn't have worked.
Looks like your up-to-date.
So, is the Print Scr / browser hang issue resolved?
What's the worst that could happen?
I don't know any tech terms, and not entirely sure what kind of computer you have, but if it's a regular desktop PC (and I think some regular laptops are the same), go to where it says My Computer or Control Panel, then see if Connected Devices mention the keyboard.
I don't see anything that says "Connected Devices" in the Control Panel.
I bought this desktop as a refurb from a computer repair shop in January 2012. It's using Windows 7 as an OS.
It's not connected to a USB port. Its a PS/2 connector. I checked the Device Manager and it says "Standard PS/2 keyboard" and that it is working properly.
@debodun, you need to know that Windows 7 is woefully out of date, and as such is very vulnerable to the malware floating around on the internet. It would be a great machine for offline use(office, photo,etc) but you really need a modern operating system that is secure. Upgrading to Windows 10,11 or Linux would be a beneficial move for you.
