Power Company Sent an Agent

You have much more patience than I do...hats off to you and best of luck!!!
 

hollydolly said:
What one do you have on prepayment ?... I'm still not really sure what's happened tbh.. except you seem to be getting charged from 2 companies.. when you shouldn't be..
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My dear @hollydolly as of this morning, 26 July 2023, 16 days into the beginning of my 5tg year if residence here, I'll be officially moving to completely new supplier on 1 August. I was waiting and waiting for responses from both companies and nothing was coming through.

This morning I contacted OFGEM who listened and transferred me to the correct department. Afterwards, there's still so many MPAN numbers showing up on the National Database Grid it's mind boggling. There's even an unknown to us, either my husband or myself called OVO which showed up around January 2019, this latter even before we moved here, IE must have been for the previous tenant.

So ridiculous... However, meanwhile, the Prepay Meter is turned off, the last Electricity bill from original supplier will come via mail and that'll be the end of the nightmare which caused the premature death of my husband.

Seriously exhausted today... Thanks!

At the end of the day, that obnoxious company was barking up the wrong tree. I sincerely hope KARMA is going to bite them in the bakookie... LOL!
 

hollydolly said:
Fantastic news for you... and something that should never have happened....caused you and your husband such distress... but hopefully this nightmare will be over for you come the 1st of August.. (y)
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Yup BG offered £200 for their glaring mistakes which I haven't received yet and my costs for heating and electricity will come to £200 to end it all in August. Lovely isn't it?

🙃🙃🙃
 
Supernatural said:
Yup BG offered £200 for their glaring mistakes which I haven't received yet and my costs for heating and electricity will come to £200 to end it all in August. Lovely isn't it?

🙃🙃🙃
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Whaat an insult... I know you've been battling them for 5 years.. and are exhausted by it, so I don't suppose you'll persue for more compensation, but IMO you're entitled to more..
 
hollydolly said:
Whaat an insult... I know you've been battling them for 5 years.. and are exhausted by it, so I don't suppose you'll persue for more compensation, but IMO you're entitled to more..
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I'm seriously considering to do so, but I need time to repair myself and daughter firstly, then I'll get back on that bandwagon. Waiting for phone calls and snail mail just now.

Unfortunately, it's just one item on my very long Todo list, I've two more to deal with but these ones are more of a twist as they're overseas. Nightmare again. BUT one step at a time, I need breathing space just now 🤪
 

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