Have you ever known New Paint to have gone Bad ?

hollydolly

hollydolly

SF VIP
Location
London England
I bought outdoor paint from Amazon.. it's a different brand to the one I would normally use.. but it's a well known brand . I wouldn't usually buy something like this online but I did.. and when I opened it today just 30 minutes after it arrived , to do some painting it was like lumpy oatmeal. Didn't matter how much I stirred it.. it was thick with lumps.

IMG-5632.jpg


I called Amazon CS.. and they refunded my money, and so I had to go out and buy my original brand from the Big Box D-I_Y store.. which I should have done in the first place.

Just got back.. but it's very irritating that I had to go through all that palaver.. and just last month I had a similar problem with Sun Factor Lotion from Amazon as well.....
 

Murrmurr said:
That happens when paint sits too long....years. Maybe that sat on a harbor or in a warehouse during the pandemic or something.
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I think it's more likely that shady sellers are buying old paint and selling it online even via Amazon.... and Ebay..
All our Big Box stores were open during the pandemic, so paint was selling probably more than ever before because everyone was at home and not allowed to go anywhere other than the shops, and appointments...

I think Amazon's standards have slipped a lot recently.. and people who are selling junk on places like Shein.. AliExpress.. Temu.. etc.. are now selling it on Amazon but for a higher price..
 

when my paint looks like that I just throw it away. you can't do any thing to save it.i have tried.
 
hollydolly said:
I think it's more likely that shady sellers are buying old paint and selling it online even via Amazon.... and Ebay..
All our Big Box stores were open during the pandemic, so paint was selling probably more than ever before because everyone was at home and not allowed to go anywhere other than the shops, and appointments...

I think Amazon's standards have slipped a lot recently.. and people who are selling junk on places like Shein.. AliExpress.. Temu.. etc.. are now selling it on Amazon but for a higher price..
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A recent law now holds Amazon responsible and liable for all its vendors / sellers.

I'll point out, though, that paint you buy locally is warehoused locally, and in many cases it is mixed where you buy it. Home Depot and other major hardware and home improvement stores and big department stores like Walmart all mix the paint on their premises. You choose your color and buy the base paint, then a tech adds colors according to a recipe specific to the code on the color you chose.

Those paints don't go bad before you buy them. In the future, when you order online, I suggest ordering from a paint manufacturer's website. For example, here in the US, I'd go to the Sherwin Williams website. They all mix the paint after you order it, so its fresh.
 
Murrmurr said:
A recent law now holds Amazon responsible and liable for all its vendors / sellers.

I'll point out, though, that paint you buy locally is warehoused locally, and in many cases it is mixed where you buy it. Home Depot and other major hardware and home improvement stores and big department stores like Walmart all mix the paint on their premises. You choose your color and buy the base paint, then a tech adds colors according to a recipe specific to the code on the color you chose.

Those paints don't go bad before you buy them. In the future, when you order online, I suggest ordering from a paint manufacturer's website. For example, here in the US, I'd go to the Sherwin Williams website. They all mix the paint after you order it, so its fresh.
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NO here it's different. Big box stores can mix paint for you... but the majority of paint is sold off the shelves... Big well known paint manufacturers, Dulux, farrow & Ball, Crown, Curprinol.. and in fact the Paint stores own brands

Thanks for the tip but I will never buy paint online again..lesson learned.

This is the paint I got from the shop in replacement

IMG-5635.jpg
 
fatboy said:
if paint freezes and thaws out it will get that cottage cheese look.
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Oh is that right ?.. that's interesting.... because I've had paint in my shed for donkeys years and the worst that has happened to any of it is that it got a film of oil or a skin on top... never seen this lumps before.. so that's very interesting to know..

I asked the CS at Amazon if they were going to pass this complaint onto the sellers, after all they may have a whole warehouse full of this. All she said was ''Amazon will make a note of it on your account''....🧐
 
fatboy said:
if paint freezes and thaws out it will get that cottage cheese look.
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hollydolly said:
Oh is that right ?.. 🧐
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Yes, but high humidity can also. And extreme temperatures at either end can.

Normally you can stir the lumps out of paint but it takes vigorous stirring (or shaking) over a pretty long period of time. And sometimes, after all that work, even if the texture is right, the color can be off. Some paint ingredients (the solvents) can literally evaporate from even the slightest leak....like a pin-hole in the lid or tiny crack in the rim. That can alter the color.
 
Murrmurr said:
Yes, but high humidity can also. And extreme temperatures at either end can.

Normally you can stir the lumps out of paint but it takes vigorous stirring (or shaking) over a pretty long period of time. And sometimes, after all that work, even if the texture is right, the color can be off. Some paint ingredients (the solvents) can literally evaporate from even the slightest leak....like a pin-hole in the lid or tiny crack in the rim. That can alter the color.
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yes well that paint yesterday was not responding to stirring in any way... I did stand there stirring for about 15 minutes... used various different tools... :eek:

The colour wasn't off.. just the lumps were the problem.. the colour as it transpired and lucky for me really was the wrong shade anyway.. so the fact that I could get my money back meant when I bought the new paint I got the right shade..
 

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