Help with re-starting cell phone...

[Jace]

In another thread.. "Ran out of minnytes"
Caved
Re-opened/reestablished service on phone
Got 2 text for someone else
deleted
When I went to make a call
No network available
Called
of course..it's c®a¶¶¥ Tracfone
Call 3 times
no help

Anybody have any ideas?

 

[Jules]

Got 2 text for someone else

Because you ran out of minutes, did Tracphone decide you’d given up and gave away your phone number.

I used to carry one when we were visiting the US. Not great service is a polite way to word it.

 

[MACKTEXAS]

This is the number I have for Tracfone, 800-867-7183. I used to have Tracfone, but not now. I just now called that number and it worked. You need to speak to a customer support agent. Follow the mmenu prompts. I realize you said you called 3 times and no help, but that's the only way I could ever get help.

 

[Jace]

@MACKTEXAS ..T Y, but IS the # I have & called

 

[MACKTEXAS]

@MACKTEXAS ..T Y, but IS the # I have & called

Did no one answer? Or they answered and weren't helpful? Can't tell from your posts which it was. There has to be a way around this.

Try this: Go to this link <- click here.

When the site opens, give it a few seconds to finish loading, then scroll down until you see this:

CLICK where it says "CHAT WITH US", which looks like the above screenshot.

That will open a chat window that looks like this:


CLICK where it says "Technical support."

That will connect you to a chatbot and there is a dialogue box where you can type in your issue. They probably will ask you for your name and/or phone details first. They may ask you some other questions, and they may ask you to wait while they get a support person for your issue.