Flarbalard
Senior Member
I'll try to be as brief as possible...
I'm having trouble with my land line phone. This isn't a new issue, but it has gone on for sometime. The phone is a fiber optic line that was installed about 10 years ago replacing standard copper phone lines.
A few years back insects had chewed through the wire that goes from the unit mounted outside to inside the home and hooked up to their back up power supply. Lost service to both land line and internet. Repair made service restored.
I started getting rolling black outs-- meaning it would be out of service from about 4 to 9 pm , but just on the phone. I would have friends ask if we'd been out, or was our answering machine not working, etc. I'd get the email, we still had internet, would lift the receiver there was a dial tone, so thought the problem could be on the caller's end. Then during a conversation the phone went out and stayed out, but still had internet.
My cell service, just a tracfone, was still functional. So I kept a track of when it would go out and come back on pretty regular 3-9:30 pm. Went on like that for awhile, and since it was election season, we didn't mind too much. Finally lost all phone service, called the phone company. The did a lot of stuff including running a separate line for the phone and internet. Seemed like a reasonable solution and we had phone service again.
So early the next morning having woken up to use the bathroom, I passed the phone and picked it up just to see... it was dead. That kept me up and I called as soon as they opened the next morning-- I was met with abuse, insults, and vitriol. I was told that I needed a new phone, you're the only one, it's your equipment, blah blah blah. Even asked this piece of work, what phone would he recommend, because I was going to get one and then when it didn't make any difference, but he said any new one.
I knew it wouldn't make any difference because I had records of the outages and I had tested it with my nearly 60 year Western Electric push button desk phone-- which kept to the exact time schedule, which now was 2:30- 6:30 am. When we had gone back to standard time the time varied the one hour shift toward earlier. So, no a new phone made no difference, but had a lot of back round noise, so I went back to using my old phone.
If not for my wife I would have eliminated not only the phone, but the internet as well. There is only one other option for internet and it's not as reliable and it is more expensive. Besides having to endure the abuse, the reason I said nothing was there are only 3 guys working in the service dept so nothing would happen, it would be a waste of time and I'd make matters worse because I wouldn't be able to keep my temper. In fact, I'm still livid about this all this time later.
I have been testing when we have phone service by calling my home phone with my cell. When it hasn't worked in the past, it wouldn't ring on the home phone, but the caller would hear a rapid busy signal. This time around it was a standard busy signal, 3 times then blank. This happened even when no phones were on the line. In the mornings the caller hears a ringing and today someone answered I asked if I had gotten my number, and was told you miss dialed, I apologized. I was using my redial feature on my cell phone, which is the same number that I used all day, that did go through from about 9:30-2:00.
FINALLY! the question. Why would the cell phone connect me to the wrong number if it's on redial of the correct number? At one time a friend who lives in another state had the same thing happen when he tried to call our phone here, and only happen calling here.
Thanks for using up so much of your life to read this. Cell phone service is sketchy here which is why we didn't abandon the land line immediately.
I'm having trouble with my land line phone. This isn't a new issue, but it has gone on for sometime. The phone is a fiber optic line that was installed about 10 years ago replacing standard copper phone lines.
A few years back insects had chewed through the wire that goes from the unit mounted outside to inside the home and hooked up to their back up power supply. Lost service to both land line and internet. Repair made service restored.
I started getting rolling black outs-- meaning it would be out of service from about 4 to 9 pm , but just on the phone. I would have friends ask if we'd been out, or was our answering machine not working, etc. I'd get the email, we still had internet, would lift the receiver there was a dial tone, so thought the problem could be on the caller's end. Then during a conversation the phone went out and stayed out, but still had internet.
My cell service, just a tracfone, was still functional. So I kept a track of when it would go out and come back on pretty regular 3-9:30 pm. Went on like that for awhile, and since it was election season, we didn't mind too much. Finally lost all phone service, called the phone company. The did a lot of stuff including running a separate line for the phone and internet. Seemed like a reasonable solution and we had phone service again.
So early the next morning having woken up to use the bathroom, I passed the phone and picked it up just to see... it was dead. That kept me up and I called as soon as they opened the next morning-- I was met with abuse, insults, and vitriol. I was told that I needed a new phone, you're the only one, it's your equipment, blah blah blah. Even asked this piece of work, what phone would he recommend, because I was going to get one and then when it didn't make any difference, but he said any new one.
I knew it wouldn't make any difference because I had records of the outages and I had tested it with my nearly 60 year Western Electric push button desk phone-- which kept to the exact time schedule, which now was 2:30- 6:30 am. When we had gone back to standard time the time varied the one hour shift toward earlier. So, no a new phone made no difference, but had a lot of back round noise, so I went back to using my old phone.
If not for my wife I would have eliminated not only the phone, but the internet as well. There is only one other option for internet and it's not as reliable and it is more expensive. Besides having to endure the abuse, the reason I said nothing was there are only 3 guys working in the service dept so nothing would happen, it would be a waste of time and I'd make matters worse because I wouldn't be able to keep my temper. In fact, I'm still livid about this all this time later.
I have been testing when we have phone service by calling my home phone with my cell. When it hasn't worked in the past, it wouldn't ring on the home phone, but the caller would hear a rapid busy signal. This time around it was a standard busy signal, 3 times then blank. This happened even when no phones were on the line. In the mornings the caller hears a ringing and today someone answered I asked if I had gotten my number, and was told you miss dialed, I apologized. I was using my redial feature on my cell phone, which is the same number that I used all day, that did go through from about 9:30-2:00.
FINALLY! the question. Why would the cell phone connect me to the wrong number if it's on redial of the correct number? At one time a friend who lives in another state had the same thing happen when he tried to call our phone here, and only happen calling here.
Thanks for using up so much of your life to read this. Cell phone service is sketchy here which is why we didn't abandon the land line immediately.
