Warning about anyone using Uber or any ride sharing company

hollydolly

hollydolly

SF VIP
Location
London England
Like everything in life now, scammers also try and rob any of us who use Uber, Lyft, Doordash..or any similar transport, by pretending to be someone they are not to get hold of your password to your account.

As many people now use these facilities, I think it prudent just to remind people not to share any password at all.. with these companies if they ask for them ..or even your bank..absolutely no-one..

Now it's also important to remind people that an OTP... also means Password.. ''One time Password''... so if youre asked for your OTP... never ever give it..

To make you understand what's happening and to keep your account safe.. watch Pam... in this 8 minute Video where she explains it all..

 

Uber and DoorDash do not do that so if you get that crap then it's definitely a scam. I'm not sure how they would do it if they're not employees of the companies in the app.
 
Fritz said:
Uber and DoorDash do not do that so if you get that crap then it's definitely a scam. I'm not sure how they would do it if they're not employees of the companies in the app.
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No genuine company does that.. but as Pam says in the video... if a scammer got hold of your email address, for whatever reason, then they'll ask for your password, and it especially works on people who may never have used the service before and have just opened an account and not sure how it all works... to suddenly get a call immediately they've made a booking or a text, looking like it came from their website.. asking for their OTP, to'' check that your account details are genuine''..is what they may say... they rely also on people who have used the service before, might be in a rush not paying attrntion.. not want to lose their ride if they don't repsond to a request quickly....easy, easy done..
 

But they don't even do that hon. Like when I get an Uber ride off the app...there's no text or email involved. It just shows up in the app that my ride will be here in 5 min. It shows the driver and his car info.

DoorDash is basically the same thing...I order my food and it pops up that they're preparing my food then the driver is waiting to pick it up. Even on the website I never get an email or text beyond the email confirming my order.

If they're not employed with the service I'm not sure how they could even see I ordered anything until after the fact. I'm not sure where the gal in the video got her info from. Kinda confusing. Appreciate the share though. 🤗

**Just wanted to add that when I signed up for both places they never requested any information to check my account details either.
 
Fritz said:
But they don't even do that hon. Like when I get an Uber ride off the app...there's no text or email involved. It just shows up in the app that my ride will be here in 5 min. It shows the driver and his car info.

DoorDash is basically the same thing...I order my food and it pops up that they're preparing my food then the driver is waiting to pick it up. Even on the website I never get an email or text beyond the email confirming my order.

If they're not employed with the service I'm not sure how they could even see I ordered anything until after the fact. I'm not sure where the gal in the video got her info from. Kinda confusing. Appreciate the share though. 🤗

**Just wanted to add that when I signed up for both places they never requested any information to check my account details either.
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odd isn't it..because they do send texts and emails here in the uk...... and clearly they must do somewhere in the USA because Pam in the video is in the USA...... but regardless of who or what or where... everyone must remember never to give a password or a OTP.. to anyone at all. (y)
 
hollydolly said:
odd isn't it..because they do send texts and emails here in the uk...... and clearly they must do somewhere in the USA
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Yes, they send email and texts here, too.

"Uber sends both texts and emails
to users for various reasons, including trip updates, promotions, and account information. Riders primarily receive texts for immediate updates like a driver's arrival, while both texts and emails are used for promotions, news, and important account information. Users can manage their communication preferences within the app or website"
 
The only emails I get are confirming my doordash order and the receipt after my Uber ride. The only texts I get are when the driver is headed my way with my doordash order. So it's all after the fact.
 
CallMeKate said:
Yes, they send email and texts here, too.

"Uber sends both texts and emails
to users for various reasons, including trip updates, promotions, and account information. Riders primarily receive texts for immediate updates like a driver's arrival, while both texts and emails are used for promotions, news, and important account information. Users can manage their communication preferences within the app or website"
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See I don't get all that. All the communication is mostly done in the app. Maybe it has to do with the communication settings. Who knows?
 
I get constant reminders from financial institutions to never share passwords or one-time-passwords (OTP). When some text them to me, they add a statement that if anyone asks you to share them, you're being scammed.

I only use Uber when traveling without a vehicle (my own or a rental). I'd guess my last Uber was 6 years ago or so.

From just reading the comments above, I didn't understand how someone would know I'd just ordered an Uber. Watched the video and learned learned the person who contacts people back is an Uber driver or employee, meaning it's an inside job.

She says you almost instantly get an in-app call or text message, saying there's a problem with your payment method or that they've updated their system to require verification. Then they say they've just sent you a OTP, please read it back to them. Once they get the code they can break into your account, change the password, and control your account.

This video is a quick, valuable reminder about how to not accidentally turn over the keys to our finances to scammers.
Remember, their job is to figure out how to trick you out of your assets.
 
StarSong said:
I get constant reminders from financial institutions to never share passwords or one-time-passwords (OTP). When some text them to me, they add a statement that if anyone asks you to share them, you're being scammed.

I only use Uber when traveling without a vehicle (my own or a rental). I'd guess my last Uber was 6 years ago or so.

From just reading the comments above, I didn't understand how someone would know I'd just ordered an Uber. Watched the video and learned learned the person who contacts people back is an Uber driver or employee, meaning it's an inside job.

She says you almost instantly get an in-app call or text message, saying there's a problem with your payment method or that they've updated their system to require verification. Then they say they've just sent you a OTP, please read it back to them. Once they get the code they can break into your account, change the password, and control your account.

This video is a quick, valuable reminder about how to not accidentally turn over the keys to our finances to scammers.
Remember, their job is to figure out how to trick you out of your assets.
Click to expand...
The only down side to this is if you recognize the scam and cancel the ride you still have to pay for that ride.
 
Fritz said:
The only down side to this is if you recognize the scam and cancel the ride you still have to pay for that ride.
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I'd guess if you send screen shots to Uber explaining the situation, they'll refund any cancellation fees. These scams hurt their reputation.
 

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