Apple "Stupidphone" Maddness

[Packerjohn]

So, my daughter gave me her old Apple iphone because she bought a newer, "better" one. It is a XR. I used to have a nice Alcatel flip phone for years & loved it since it was simple and "did the job" (ie: phoning people).

Now, my trouble have only begun. Besides all the other things I have to figure out there is 1 really dumb problem. I am locked out of my Apple account because I lost my password. This is not good because I cannot download an apps. It really sucks.

I have been to the "geniuses" in the Apple Store now 3 times. I keep hearing different stories but the bottom line is that I am still locked out.

My question on this forum is this"

Is there some to delete all my "stuff" on the phone and start again with a new account? I mean a new account with a new password. If you can help me with this, you are a lot smarter than those self-proclaimed "Geniuses" at the Apple Store in the mall. I have had it with them, Turkeys!

 

[Michael Z]

Try

 

[Packerjohn]

Yes, I have watched this view. It all seems so simple. Tomorrow morning I will try it and see for myself if it is that simple. I have doubts but hey, it sure is keeping my mind sharp. Thanks for the tip.

 

[Kika]

I hope the video @Michael Z posted works for you.
If not, I came across this earlier today while I was looking for something else.
If you forgot your iPhone passcode - Apple Support

 

[Michael Z]

I have an Alcatel phone too. It makes calls and costs me a little over $7/month. The phone itself was a free upgrade sent to me - the original tracfone was about $20 I think.