Arizona ice tea was awful

I heard back from an Arizona tea representative:

Thank you for reaching out to us and bringing this to our attention. We take customer concerns very seriously and strive to maintain the highest quality in all of our products. We understand that you experienced an issue with the taste of the product, and we appreciate you taking the time to let us know. Please note that we have not made any changes to the formula for this product.

At AriZona, we pride ourselves on our robust quality control process, which includes reverse osmosis filtration and pasteurization. We sincerely appreciate you providing the product code, as it allows us to investigate further and monitor for any potential issues.

We will report the production code you provided to our Quality Assurance and Production teams for full review as part of our ongoing quality tracking process.

As a gesture of goodwill, we will be mailing you free product replacement coupons to the address you provided.
Thank you again for your valuable feedback. We remain committed to upholding the high standard of quality you expect from us.
 

VaughanJB said:
As a Brit, and a Brit who lived in the US for almost two decades, I have to say this - I will never, ever, understand how and why Americans think Iced Tea is a legitimate beverage. :D
Click to expand...
Some of us Americans don't see tea, whether hot or cold, as a legitimate beverage. :ROFLMAO: Black coffee, either hot or cold is the only legit caffeinated beverage in our home. ;)
 
Deya said:
Some of us Americans don't see tea, whether hot or cold, as a legitimate beverage. :ROFLMAO: Black coffee, either hot or cold is the only legit caffeinated beverage in our home. ;)
Click to expand...
I'm with you on the love of coffee, but why does it need to be black?
 

Medusa said:
I'm with you on the love of coffee, but why does it need to be black?
Click to expand...
The addition of a sweetener or dairy products, has never been to my liking. I guess because my family always had it black. The hubs loves to put milk in his coffee, but he is an old sissy. I think he took my mom serious when she told him my black coffee would take the hair off his chest. :ROFLMAO:
 
Deya said:
The addition of a sweetener or dairy products, has never been to my liking. I guess because my family always had it black. The hubs loves to put milk in his coffee, but he is an old sissy. I think he took my mom serious when she told him my black coffee would take the hair off his chest. :ROFLMAO:
Click to expand...
Ooohhh!! I miss-read your post! LOL I read, "...our home." as meaning the US! My duh! šŸ¤£

My husband takes his coffee black with sugar, very strong. I like mine very strong too, but temper it with almond creamer and agave. ;)

Coffee is magical elixir in all its forms. ;)
 
Medusa said:
Ooohhh!! I miss-read your post! LOL I read, "...our home." as meaning the US! My duh! šŸ¤£

My husband takes his coffee black with sugar, very strong. I like mine very strong too, but temper it with almond creamer and agave. ;)

Coffee is magical elixir in all its forms. ;)
Click to expand...
My husband was the same and he's English through and through, altho' his gandmother did live in maine . He doesn't drink tea..only coffee.. and it has to be black Ristretto...or Espresso... in a tiny cup.... so strong you could almost stand the spoon up in it...
 

You must log in or register to reply here.

Back
Top