I know the owner of the bank I posted about personally. I'm not trying to leave the impression that I mix and mingle with bank owners, or the upper crust of society (I don't) or that he is my best bud (he isn't) but he is a member of my church and we do ocasionally have conversations. After the holidays, I will make a point of bringing this issue to his attention and getting a feel for his long-term plans regarding the two branches.
My town has a high percentage of non-technological retirees. They go to banks. Anytime I go to the ATM machine outside the bank during busines hours, there are an average of 5-6 cars parked in front of the bank; people are coming and going, and conducting business. Anytime I've had a need to go inside and meet with a personal banker, I've had to wait until they get free from helping another customer.
I noticed that no one addressed my earlier post where I pointed out things that cannot be done online or at an ATM machine: "applying for a mortgage or credit card, lost or damaged ATM cards, safe deposit box access, presentation of death certificates for deceased account holders, collecting funds on POD accounts, exchanging currency denominations, setting up new accounts, closing accounts, IRA rollovers and distributions, and larger cash withdrawals than ATM machines allow."
Maybe some of those things are now possible online in some locations; I don't know, but not where I live.
And here are some more in person services that were omitted from my original list: purchasing a cashier's check or bank money order, adding authorized account signers (picture I.D. and Social Security numbers are required for that), cash transactions over $10,000, wire transfers over a certain amount, notary services, currency exchange, signing loan agreements and account contracts.
* I don't deny that the trend of closing bank branches is a reality, because there are statistics about it all over the internet. Will the day ever come when they are totally gone? Maybe so. There may also come a time when there are no malls, no grocery stores, no movie theaters, no public libraries, no travel agencies, no nothing . . . and we can all just sit at home opening all the boxes of products that were delivered to our doors. Time changes many things, but I expect to be off the planet before this wonderful "do-nothing" world of the future becomes our new glorious reality.