I filed a complaint against Banker's with the State Insurance Commissioner's Office in 2013 for errors in paying DH's claims. The state sent me a copy of Banker's response which included a print out showing over 30 errors in claim payments. I file the claims myself, which I know is out of the "norm", but give me a break, it's not rocket science. Had another conversation with Banker's rep today...they are "looking" into it...again. Enough said?