Can't open Adobe files

MACKTEXAS said:
I don't have adobe. If you're trying to open a pdf file, right click on the file to see "open with" options, and you should see other options (such as your browser) you can use to open the file.
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My browser is my default for opening pdf files.

Deb, your problem is likely Windows 7 incompatibility with the newest update.
 
Same here on win7, only use adobe because I was forced to by some incoming thing, hate damn near everything past win7 era even much of the alternatives, learning curve for new stuff a bit of n uphill climb nowadays and they ALL want us to use their latest and greatest ....Grrrrrr
80 yr old grump that started in the 64 days.....
 
debodun said:
I tried to uninstall Adobe and my system hung. Had to shut the whole thing down and re-start. I am getting that message I posted in #1 on start-up. How annoying!
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Are you saying that your Chrome browser (or whatever browser you're using) will no longer open the pdf file after you uninstalled (or "tried to uninstall") Adobe? If so, I don't know of a fix for that, since I never had Adobe in the first place.

If - on the other hand - you can still open your pdf files with your browser, then it's just as easy to continue using that method indefinitely, since that's much the norm these days.
 
Deb no offense but I think it's time you either get a new computer or update to another Windows program. They have refurbished laptops and stuff you can get at Walmart that are less expensive.
 
debodun said:
No. I am saying I attempted to uninstall Adobe Reader and my computer hung. Had to hard re-start. The pdf files are still readable using a browser as the program to open.
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Adobe applications sometimes run background services that should be shut down before uninstalling Adobe. If these services were active, the uninstaller could have locked up. You may want to check and see if Adobe is still on your computer or if it uninstalled as desired.

I wish I had a better answer, but I don't know what else could have caused the issue. I think @Rich is a lot more knowledgeable than me in this area. Referenced him so he might offer more information.
 
debodun said:
Yep, it's still there.
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Sorry to hear that, but if everything else is still working normally and you can still do a normal shutdown and restart without issues, I'd just leave any remnants of Adobe there. A failed attempt to uninstall it generally won't corrupt your system.
 
MarciKS said:
Deb no offense but I think it's time you either get a new computer or update to another Windows program. They have refurbished laptops and stuff you can get at Walmart that are less expensive.
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With all due respect to MarciCS, I will never go past Win7 and let Windoze take over my system with daily 'upgrades n fixes', as I said before old fellows are slow learners but we dont like having stuff forced down out throats......
Unfortunately thats just about the only 'new' system you can buy at most stores like 'walmart'
Sorry, rant OFF
 
You could try running Adobe install again. THEN try and uninstall.

But also:
  1. Stop it from loading at startup
    • Click Start
    • Type msconfig
    • Go to the Startup tab
    • Look for anything Adobe-related and uncheck it
    • Restart
If the popup stops, problem solved without uninstalling anything.

  1. If you really want it gone
    Adobe has an official “Reader Cleanup Tool” specifically for situations where uninstall hangs. That usually works better than Control Panel uninstall.
  2. If PDFs open fine in Firefox
    There is absolutely no need to keep Adobe installed unless you need advanced features like filling certain government forms.
 
MACKTEXAS said:
I wish I had a better answer, but I don't know what else could have caused the issue. I think @Rich is a lot more knowledgeable than me in this area. Referenced him so he might offer more information.
Click to expand...
In my experience Adobe PDF reader has been extremely fussy. For reasons unknown to me, after a few uses it switches to a mode where "run as administrator" is the only way it will launch. I've also been a victim of various .dll issues. I tried several alternatives but they were incredibly difficult work with. The best workaround I've found is to do a complete uninstall, reinstall and then it seems to run properly, until it doesn't. I wish I could offer more.
 
Okay, this isn't an uninstaller but a cleanup tool.
Links on the page for downloading either the 64bit or 32bit version depending on what your computer is.
I'd try the 64bit one first. Oh and it's from Adobe.com, so it's official, not some third-party fix.

AcroCleaner

User interface usage​

  1. Verify you have run the product uninstaller. The Cleaner tool is NOT an uninstaller.
  2. Double click the cleaner exe file.
  3. Verify you want to continue, and choose Next.
  4. Accept the EULA and choose Next.
  5. Choose the standalone product to clean and choose Next.
 
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