CVS keeps calling to say my prescription is ready

My pharmacy recently called that I had a prescriptions ready and do I want them to be delivered. I said I'd pick them up. Must be nice to get auto calls like that regularly though. I call mine in when I'm about to run out and never know if it's filled or not. I've gotten to the pharmacy and they can't find my prescription. Then I started calling a few days before. Still never know if it's filled or not. Used to be I could check on my insurance website and see it there. Now they even slacked off entering it when it is filled so that doesn't help anymore. Blah wish I didn't have to take prescription meds.
 
We get our prescriptions from a pharmacy other than CVS, and their "automatic" refill has never worked worth a darn. But our ins. co. essentially forced us to change pharmacies since it would've cost us about $400/year more if we'd stayed with the previous one.
 
Our Devoted Health Advantage plan uses CVS Caremark for prescriptions. I have mine set up for delivery, and it works really well for me. I do not have to drive anywhere to get my heart meds, and they are always delivered right on time. If I run out of refills, I just let my doctor know and they tell CVS and I get a new prescription.
I really love home delivery.
 
Same here.
I just ignore their automated calls until I'm ready to pick up my Rx.
Same here. I pick up my prescriptions when I am ready not when they are ready.
The problem with that (here, anyway) is that the pharmacist "puts it back on the shelf" if you don't pick up your Rx within a week or two. Then you have to wait for freaking ever because they start all over again with the provider approval and FDA clearance and all that.
 
I don't know why they fill it so soon. I still have about two weeks supply left. And they keep calling until I pick it up. Just now was the second call about it. I told them once not to put me on automatic refill and I would call in when I need it. The counter girl said, "It automatic."
Drives ya nutz, doesn't it?
 
I get these from Walmart for my stepfather. Due to his hearing impairment, I get the joy of all his appointment calls also.

Anyway, I have told him and he says he has enough medications and didn't order a refill. He usually will go in himself to request a refill or I've called it in a couple of times if he gives me the Rx number.

It's a glitch sometimes? I don't know.
 
Two days would be ridiculous, IMO, deb. I think my CVS is one week or 10 days. Not sure. They swamp me with meds!

I've had to call CVS customer service a few times throughout the years. They always treat me excellently and always solve the problem. So far, anyway.
 
I don't know why they fill it so soon. I still have about two weeks supply left.
I think having a two week overlap of medicine is nice, especially in wintertime when I might not want to drive on the roads after snowstorms (tho this isn't much of a problem now that I'm in Maryland instead of Nebraska).
 
Seems like there is difference in plans & where a person lives. My meds come by mail, zero cost for meds except for Eliquis. My meds are automatically refilled so all in all I couldn't ask for better service from my health care provider
 


Back
Top