I started shopping at a new pet supply store near my house because the prices were reasonable. Then it seemed that almost every time I checked out, they made mistakes on my total, so I was always having to double check and recount and then it was a big ordeal for them to make it right on my credit card (they didn't take checks).
After awhile I started to see price increases on the shelves almost every time I visited, and outdated canned foods for both dogs and cats. As the prices kept increasing, so did the mistakes at the register, it seemed they had a lot of different people working there, but nobody really knew what they were doing, and many times preoccupied with their cell phones.
A couple of times after I told them about outdated cans, sometimes up to a year old, they said they would remove them, but they were still there the next time I shopped. On the last mistake at the register, I told them that I would not shop there anymore, and told them all the reasons why. Never stepped foot in there again, luckily I have another decent pet supply store near me that I started using after that. I don't like being limited to Petsmart and Petco, they have high prices and not that much variety, but I do get my dry cat food at Petsmart. Walmart and supermarkets don't have the brands I feed.