Do you have an SOP for problem solving?

Pretty sure she means Standard Operating Procedure.
I've attempted to write a few of those, and the detail required used to be so that a man or woman off the street could follow them.

However the difficulty of course is which man or woman were talking about, someone adept at taking or reading instructions, or the local idiot who never usually read instructions about how to do anything?

BTW I used to find those SOPs written for someone of the idiot level were needed should I be trying to fathom an unfamiliar process out!!! :)
 
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