Dodging nasty doctor's receptionists

I'm naturally very quiet and polite, so I get taken advantage of.
However, I brood on things and I store anger. That is why I get depressed. I hate confrontation.
I'm really sorry. I'm the same and I know how it feels. Stick up for myself and I either feel bad for it or it makes things worse.
 

Okay. In martial arts, there's something called "defense by not being there". That is, they throw a punch and you duck ... you're not there.

Same thing applies here. They want to be nasty; don't be there. No need for confrontation. Just don't be there.
I like that. That’s really reframing things.
 
I'm really sorry. I'm the same and I know how it feels. Stick up for myself and I either feel bad for it or it makes things worse.
I feel like this often but what I’m discovering is that if I back away from viewing the situation, the problem decreases also. It’s a way of depersonalizing. It’s been working for me so I thought I’d share it.
Step back!
Reframe !
Step back !
Reframe!
 

I dodge her nicely now. I order repeat tablets online and only call my doctors surgery on days I know she isn't there.

It's the same solution to any toxic persons in your life, avoid them. If they cannot be avoided, minimise the contact. Barest greeting, no attempt to communicate,just neutrality. It's all they deserve.
Put yourself first, your wellbeing matters.
 
When we lived a small town in AZ it seemed to be a requirement to be rude to work any place, including doctor's offices and pharmacies. We even had a very rude pulmonology physician's assistant. My late husband was referred because he had just learned he had a heart murmur when he had a pre-op done. The NP that referred him must have suspected something else was going on so she wanted him checked.

Anyway, the PA at the pulmonologists office came in and asked us what we were doing there. He said he was referred but didn't really know why. She never examined him or did anything. She looked at his chart and said there was no reason for him to be there and dismissed him. That was in 2021. Fast forward to today. I'm finding out through his medical records from that time, he should have been checked for mesothelioma and other heart/lung diseases. Would it have saved his life? Probably not, but that PA did not do her job and being rude was inexcusable.
Appalling.
 

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