debodun
SF VIP
- Location
- way upstate in New York, USA
What happened to utility customer service in the last 20 years? The last time there was a power outage, I called the power company to report it and they totally brushed be off saying if I had an outage, I would have to call a private electrician to look into it. Years ago, if I called, they'd be up to investigate within an hour. What's changed?