Have you tried going to the CEO? Maybe bring the CEO a plate at lunch and toss it on the desk and ask them if they'd wanna eat that crap. LOLExactly. Our families and the whole staff are from the two previous generations.
A lot of the residents do not have enough family or incapable of “pitching a fit” like I am. My family can always rescue me or I can call Door Dash. But I should not have to resort to that. It makes us feel helpless. With the staff here, it is eat it, shut up or starve.