Global Software Outage is one good reason to not have your meds delivered

VintageBetter

VintageBetter

Senior Member
Funny, I was just looking over an offer the other day from my insurance provider to have my meds delivered.

Then today read that UPS and FedEx have also been interrupted by this global software outage and if you know how delivery works, it’s like the airlines. One big interruption ripples throughout the entire system.

So, this story today is just one good reason to keep picking up your prescriptions, or, if you’re very ill, many pharmacies partner with UberEats and can deliver them for a fee.

https://edition.cnn.com/business/live-news/global-outage-intl-hnk/index.html
 

I stopped getting my meds delivered for two reasons:

1. The cost of delivered meds was significantly higher than picking them up at my local grocery store pharmacy.
2. Sometimes they wanted a signature to deliver the meds, other times not. It was inconsistent and drove me nuts.

Now I guess we have another reason not to get them delivered, if they are critical.
 
None of the pharmacies here deliver Schedule II drugs - medications that are narcotic/have a high potential for abuse. Which is virtually all effective Rx pain meds...and a lot of antidepressants, anti-seizure, and mental illness meds, too.
 

I guess this got going yesterday (July 18)? Not sure when it was first noticed. But might this account for the fact that I've been waiting, since yesterday about 2pm PDT, to be contacted by a local medical center about the scheduling for a routine test? Still waiting now, 25 hours later. Any ideas?
 
VintageBetter said:
Funny, I was just looking over an offer the other day from my insurance provider to have my meds delivered.

Then today read that UPS and FedEx have also been interrupted by this global software outage and if you know how delivery works, it’s like the airlines. One big interruption ripples throughout the entire system.

So, this story today is just one good reason to keep picking up your prescriptions, or, if you’re very ill, many pharmacies partner with UberEats and can deliver them for a fee.

https://edition.cnn.com/business/live-news/global-outage-intl-hnk/index.html
Click to expand...
I avoided the home delivery option because one time, a few years ago, some guy's meds were delivered to my house about 8 blocks away from where they should have gone. We took the package back to the Post Office for them to try again.

Can't imagine needing my meds and they went to the wrong house. Who knows what the people receiving them would have done with them?
 
Are people going to stop flying and drive 1000's of miles because of a 1 time glitch???

More needless worry about an extremely rare problem. I have to pick up one Rx, 1x month, at the pharmacy and it's a pain. If mail order gets screwed up or one runs out due to poor planning refills are available at the pharmacy instead. The worst thing is calling customer service to speak w Eric Patel in Bangalore to get an issue resolved however one can always ask for a US representative if the accents are a bother.

I say send it!!!
 
JBR said:
I guess this got going yesterday (July 18)? Not sure when it was first noticed. But might this account for the fact that I've been waiting, since yesterday about 2pm PDT, to be contacted by a local medical center about the scheduling for a routine test? Still waiting now, 25 hours later. Any ideas?
Click to expand...
It might be, but they also might just be busy. If they don’t call Monday, call them about it.
 
Most of our meds are prescribed with 90 day quantities specified. I feel like that offers us some wiggle room with an outage like this.

Anyone know if the VA was impacted by the outage? Many veterans get all or most of their RX's delivered by mail.
 
If your 2024 car breaks down, do you really think you should go back to hitching up ol' Daisy to the wagon every time you had a hankering for a slow ride to town?
So, there was a glitch in computer network. It was fixed, relatively fast for a worldwide network. And if UPS, or FedEx couldn't deliver meds to your door, they couldn't deliver them to your pharmacy, either.
 
I don't mind having meds delivered now that my mailbox is in a climate controlled lobby, but I didn't like it back in Nebraska where it might spend hours sitting in a freezing or hot mailbox out at the street.

My experience is that the next refill is sent a bit early, so hopefully the outage isn't going to force people to make a trip to a pharmacy.

Someone else's meds were delivered to my mailbox a few weeks ago. I didn't check my mailbox for a few days so I hope the person wasn't needing them. I had to Google to find their proper address (a digit had been left off the address), which was only two buildings up from mine, so I handed them off to a person who unlocked their building door for me and said they knew the person and could take the package up, and I also left a message on their phone via the code at their building lobby door (just in case the nice old lady that opened the door was a nefarious person!).
 
Some of us live places where picking up at pharmacy would mean a long drive. My Insurance has their own pharmacy, at which i also have an allowance for OTC items. I still don't understand their logic for sending the OTC stuff by Fed Ex and the RXs by USPS--the latter arrives much quicker! Besides i'm in one of those small towns where there is no USPS home delivery, so with the exception of certain items FedEx & UPS both drop things at the Post Office!
 
I don't see how this glitch is a reason to have prescriptions delivered. First of all they will come to you at an increased cost. Things don't get delivered free, someone somewhere pays a cost, probably the recipient of the RX. Second it is quite likely that an outage might cause the provider to fail in filling or shipping medications with neither party you or the pharmacy being aware. So what makes it better?
 

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