Hearing Aids....

Chapter 3....

Checked the UPS tracking on my husbands hearing aid. It was delivered to our ME store yesterday at 9:44am. Haven't gotten a call yet from them. What a place. :mad:
 

Ronni said:
Ron has hearing aids They're the In the Ear kind, and he got them from Beltone. I don't know much about them other than he had trouble with the fit, (they kept slipping out and he was afraid he was going to lose one!) and the customer service guy at the store by his house worked SO hard to get them to fit snugly in his ear, and make sure Ron was completely satisfied. The first one was sent back to the lab I think three different times in order to make sure it fit right. He's never had a complaint about the quality of the sound, just the fit, and now that that's solved he's very happy.
Click to expand...
That's how it should be. There was a problem and the specialist did all he could to make sure you were satisfied.
I hope he will continue to make sure your aids are doing the best they can for you throughout the years.
 
Colleen said:
Chapter 3....

Checked the UPS tracking on my husbands hearing aid. It was delivered to our ME store yesterday at 9:44am. Haven't gotten a call yet from them. What a place. :mad:
Click to expand...
So that is about 3 weeks?
That's actually not bad for sending to an outside lab.
I strive for an aid to be out for service and back to customer within two weeks. That's not always possible. They may not have called you yet because the aid needs to be checked out by the specialist before the front office person can call you.
If the specialist works in two offices they may not be in that store that day. I'd give them at least a day.
I'm surprised that they sent the aid without payment. Most places require that you make payment up front before sending the aid.
Hopefully you'll get it back soon and it's repaired.
 

Chucktin, an amplifier simply amplifies sound at an equal level from low tones to high tones. It may have some ability to compress sounds that are too loud for hearing.
An amplifier is meant for people with normal hearing who want to increase hearing volume in certain situations.
A hearing aid is "fit" to your specific hearing. It's like a prescription. You need a hearing test to determine the softest sounds you can hear, the loudest sounds you can tolerate, your comfortable volume for listening to speech, along with different word testing. That information is entered into the computer software and the hearing aid is programmed for your hearing. A case history determines the correct style and technology for your particular ears and your lifestyle.
 
There are hearing aids that are non-programmable. Your hearing test would determine the strength of the circuit ordered (for power needs). They would have a volume control so you could adjust them and some manual adjustments the hearing professional could use for bass and treble.
There are many devices marketed as "hearing aids". Tread carefully.
 
At last! Hubby finally got his hearing aid today. He called the office today and she said she had left a message on his phone but there wasn't one. Anyway, the important thing is he got it and he says it's working great. It cost $325, but like hearlady said, there's a 6 month warranty.

Thanks for listening to all my whining about this :)
 
Oh yes! Thanks.
hearlady said:
There are hearing aids that are non-programmable. Your hearing test would determine the strength of the circuit ordered (for power needs). They would have a volume control so you could adjust them and some manual adjustments the hearing professional could use for bass and treble.
There are many devices marketed as "hearing aids". Tread carefully.
Click to expand...
 

You must log in or register to reply here.

Back
Top