I failed at Virtual Visits

[ronk]

I'm a computer nut, or tech geek. I usually do great with anything computer related. But my luck must have run out. The first thing was a virtual class for pre-diabetics. I used my iMac (before it died). I could see the other people, but couldn't hear them. I gave up. Next was a virtual visit with my Sleep Doctor (I have sleep apnea). I meant to use my iPad for that visit. I couldn't sign in, and was eventually locked out. That was a few weeks ago. I've put a halt to that until I feel better about stuff in general.

 

[Pecos]

I'm a computer nut, or tech geek. I usually do great with anything computer related. But my luck must have run out. The first thing was a virtual class for pre-diabetics. I used my iMac (before it died). I could see the other people, but couldn't hear them. I gave up. Next was a virtual visit with my Sleep Doctor (I have sleep apnea). I meant to use my iPad for that visit. I couldn't sign in, and was eventually locked out. That was a few weeks ago. I've put a halt to that until I feel better about stuff in general.

I tried like the devil to use my iPad for a virtual visit with one of my doctors and like you I could not sign in. After digging into the issue I found that my old iPad was not compatible with the software they were using. There is no way that I am going to replace it just to be able to deal with their software.

 

[RadishRose]

Same thing happened to me with my doctor! Finally, he just came to the phone and talked with me.

Don't worry Ronk, you'll get it.

 

[ronk]

Pecos, I hope my iPad isn't too old. My Dad bought it for me in 2013. Dad doesn't have much money to spend on gifts any more. I couldn't afford to buy a new one now. I've decided it's best to be sure I can sign in before I schedule another appointment. I'll have more time to fix any troubles.

RadishRose, thanks for your encouragement!